anything here is definitely not the end of the world and clearly one of the first-world problems. Over a year or whatever is ok if you are clearly advised on that. But if you are told one thing, then the other thing, then you get a spam email with unclear meaning, then told "we don't know", then told "we know and will tell you maybe later if we find you deserve to know it", then contract disappears, then reappears, then vin changes, then disappears, then reappears, then vin gets different, then back the same as was before, then you get another spam email with unclear meaning, then "we don't know we will advise you", then delivery date shifts, then "we don't know it's not us", then the whole website crashes, then your contract reappears, then vin disappears from one place and reappears at another place, then "arriving soon", then "we don't know it's not us", then "is approaching", then "we cannot see any communication", then then then and so on, you actually start thinking what sort of dodgy business you are trying to deal with. It literally means the whole system does not work as intended. And then you start questioning the whole thing including the quality of the product you are trying to purchase by going through all this.