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This I agreed. I have left a number of tweets…but more people need to do the same. Elon is a visionary guy who will want his employees and subcontractors to perform. This is a supply chain issue that Tesla can do something about. No noise…Tesla will keep it as business-as-usual!Hey guy
Elon musk take care of his page in X, why don’t why come up to his page and leave a group message to confirm our order ???
We need to make a big voice otherwise no body care of us if we still make a small complaint here all the time
Wow I like the colour, which colour did you pick?My MY arrived from China yesterday View attachment 1002896
Yeah, that's about as close as we're gonna get... I reckon I'll be in one of these by the time it arrives.My MY arrived from China yesterday
Given that it is Christmas, I doubt we will hear anything for a while (assuming they will update us at all).What’s the latest rumours on our Glovis caravel saga?
I have heard nothing from Tesla unfortunately
Who really knows, I guess it will be here when it gets here.Have I missed anything?
This could've happened to any brand and potentially any ship. EVs shouldn't even be part of the equation as the stink bugs on board aren't a reflection on Tesla and their vehicles.The worst part of this GC debacle is being the laughing stock of workmates and friends who are constantly prodding for updates. It's nonstop and ruthless lol.
In all seriousness though, many of them were already on the fence about Tesla and EVs in general. This has given them ample ammunition.
Pretty sure none will be purchasing a new Tesla anytime soon.
The customer service has been truly lackluster. Would be nice to get an actual call from a Tesla rep instead of an impersonal email saying suck it.
With respect, it's 100% a reflection on Tesla. This has happened before and on this exact ship. If I made a mistake of this magnitude at work - twice - I'd be sacked. Tesla should ensure their vendor has the-strictest-of-strict protocols, especially when loading product prone to bugs this time of year. I sure hope heads roll somewhere for this. The alternative is don't provide three week delivery windows that prompt hundreds of people to make serious life decisions on money and transport arrangements. It's disgraceful on many levels.This could've happened to any brand and potentially any ship. EVs shouldn't even be part of the equation as the stink bugs on board aren't a reflection on Tesla and their vehicles.
Sure, the communications could have been more transparent (and hopefully you will all still get a more detailed explanation) but an individual call from a Rep, while would've been nice, is possibly not feasible due to the amount of customers affected and other variables at play (Christmas time, other ships/deliveries inbound).
If this had happened to another brand, I would almost expect the same or less communications from them.. I'm not even sure other brands provide such a granular level of delivery estimation based on so many moving parts when your vehicle is not even on Australian soil yet. Tesla can learn from this, but it was also the first time in the world a Tesla ship has allegedly been sent back to its port of origin due to quarantine requirements.
Despite everything, it's disheartening to see you all going through this. I sincerely hope that in ~8 weeks time, you'll be enjoying the comforts of your brand-new Model Y, and this current situation will be nothing more than a fading memory.
Take a month off, don't check the forums or groups, enjoy the summer and a new ship will be here before you know it.
Yeah you're correct - it did happen previously on Glovis back in 2018. I'm not certain there were Tesla's on board in that instance, but the ship owner/company should certainly have improved processes and have a plan in place for this exact scenario. Obviously, something has fallen through the cracks and hopefully an internal investigation uncovers the how/why.With respect, it's 100% a reflection on Tesla. This has happened before and on this exact ship. If I made a mistake of this magnitude at work - twice - I'd be sacked. Tesla should ensure their vendor has the-strictest-of-strict protocols, especially when loading product prone to bugs this time of year. I sure hope heads roll somewhere for this. The alternative is don't provide three week delivery windows that prompt hundreds of people to make serious life decisions on money and transport arrangements. It's disgraceful on many levels.
You're not the only one to think that and you won't be the last. I was convinced by the salesperson, sure you'll get your car before Xmas lol....then the emails started coming.What I am very unimpressed about, is the misleading concept of "inventory" cars. When I placed my order, I assumed (perhaps naively) that a car being classified as "inventory" was already in Australia.