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Yep, ^^^ this^^^ has to be OP's issue. IT is not a bug.Maybe your previous trial was for EAP and what you just purchased is the new AP, which doesn't include NoA? NoA is now part of the FSD offering.
How much were you charged when you purchased "autopilot"?
I have this issue as well and just sent in a support question as I have not been able to get lane change to work, yet according to their video and documentation it is part of AutoPilot.Had Autopilot trial since we took delivery of our MR3 4 weeks ago. Loved it so we decided to buy it. Now, when I try to use autopilot to change lanes, it just disables it. :/
Anyone else have this issue?
I have this issue as well and just sent in a support question as I have not been able to get lane change to work, yet according to their video and documentation it is part of AutoPilot.
This matter has been covered in earlier posts. Auto lane change is not functional with the new AutoPilot. The signal stalk acts to make it easier to deactivate autosteer. Anything to the contrary you might have heard or read is simply wrong. There is no bug.
Read more carefully. I did not say it cancelled Autosteer. The stalk is reported to reduce the effort necessary to steer out of new Autosteer.You got something official from Tesla that settled this? Because everything I've found including my owners manual says I should have Auto Lane Change with Autopilot.
I went out and tested it again tonight. The signal stalk does not cancel Autosteer I have to force the wheel to cancel.
If I log onto Tesla.com and go to manage my Model 3, there is a option to ask a support question. AND in the help videos posted there the AutoPilot video clearly shows the ability to perform a lane change with AutoPilot.How did you submit a support question? I want to make sure I do it as well so they know its wide spread.
Assume that's not going to happen and start your next course of action now. (I'm pretty sure you know that, though.)I will allegedly be contacted by a supervisor today or tomorrow.
...The support assistant claimed it was "clearly announced" that ALC was now part of FSD, not AP.
Except that the Autopilot page with the video wasn't obsolete. It had been recently updated to reflect the new Autopilot offering. Here's the old version of the page, showing Enhanced Autopilot:Tesla should have updated all its obsolete document and be ready on the announcement to reflect its new changes.
So, it's fair that you caught Tesla with its own conflicting documents.
But if we ONLY deal with the order page, I think the support assistant is right.
"Autopilot
Enables your car to steer, accelerate and brake automatically for other vehicles and pedestrians within its lane."
The automatic system can steer as much as it wants as long as it does not steer out of its lane.
It is true that the order page does not mention AutoLane Change anywhere but it is implied in:
"Navigate on Autopilot: automatic driving from highway on-ramp to off-ramp including interchanges and overtaking slower cars."
It says your car can overtaking slower cars automatically and also it can go through different interchanges.
It can't do that if it keeps staying within its lane. So the automatic system has to leave its lane somehow. That's the function of AutoLane Change that's not mentioned anywhere on the order page.
In summary:
You have a case by pointing out obsolete materials including videos about Autopilot having AutoLane Change.
Tesla has the case if the court would rule that obsolete materials are to be ignored as they have nothing to do with the updated order page.