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AWD delivery thread
- Thread starter Ghostrider
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Swampgator
Active Member
It's all over the place. My buddy and I got delivery dates (next weekend) but no VINs,and almost no contact from our IDAs. Others have VINs without delivery dates. Still others have been contacted by the actual delivery center with tracking information for their car.
I have called Tesla 4 times now and even though my account is stuck at "A delivery specialist is reviewing your changes" (I had none), nobody can seem to unlock the page from that status. The last 2 emails from my IDA requested I update that page, but I cannot do that until someone unlocks. I think in my case things may work out OK, but you can tell TSLA is in over their heads right now. It will be OK in the long run though. I'm sure we will all look back and joke about what a cluster F* this whole thing was, while at the same time remembering what an awesome time this was an how we were a part of history. Sounds corny but I think this will be true (channeling my inner Elon)
Strictly speaking,I was never contacted. Just on a lark I checked my account and saw trade-in with orange ellipsis so I opened and saw the said they SMS d me instructions to self assessment of trade-in. Huh! Then under financing I saw it asked me to provide info on bank. All without human contact.inside delivery advisor called today.
Call your local tesla center..the one closest to you. They can help.It's all over the place. My buddy and I got delivery dates (next weekend) but no VINs,and almost no contact from our IDAs. Others have VINs without delivery dates. Still others have been contacted by the actual delivery center with tracking information for their car.
I have called Tesla 4 times now and even though my account is stuck at "A delivery specialist is reviewing your changes" (I had none), nobody can seem to unlock the page from that status. The last 2 emails from my IDA requested I update that page, but I cannot do that until someone unlocks. I think in my case things may work out OK, but you can tell TSLA is in over their heads right now. It will be OK in the long run though. I'm sure we will all look back and joke about what a cluster F* this whole thing was, while at the same time remembering what an awesome time this was an how we were a part of history. Sounds corny but I think this will be true (channeling my inner Elon)
the_danimal
Member
Highly disagree with this statement. Tesla is still an incredibly immature company (whether tech or not) and still tries to run like a startup. At this scale, it’s beginning to fail them.
2018. At least from insurance and financial sites 2017 does not list Model 3, only 2018.
2017 only listed S, X, and maybe Roadster.
The website just started asking for my payment info, I called to get my final amount and while I did not have a DA yet he did confirm that I have a VIN!
May 2018 reservation
June 27th order
Florida
RED LR AWD/ Aeros/ Black Interior/ EAP
May 2018 reservation
June 27th order
Florida
RED LR AWD/ Aeros/ Black Interior/ EAP
I was tempted to do a like but agreeing with you is not liking the situation. This is what I meant earlier when I said if they don't correct it next year for SR M3 $35,000 they will regret the consequences. Yes, a very young company experiencing growing pains.
the_danimal
Member
Sweet, another red reserved well after me getting their car well before me. Straight up BS
Congrats to you though
Now seeing people reporting late October deliveries quoted.
At this rate, We'll be into November next week. My rate lock formally expires 11/3. Unbelievable
the_danimal
Member
Just a quick update for those that are part of the email wave last week. My delivery is still set on the 20th. After getting all my information corrected and verified yesterday by my DA (and my trade-in canceled), I just got my VIN assigned (100xxx). At the same time as my VIN assignment, I got a new person reaching out (no longer Logan) that confirmed production has finished (it better be if it is delivered in GA in 7 days ) and delivery is around the corner. He verified my appointment on the 20th, as well as the rest of the information. This guy actually has a phone number and seems to take a more personal approach and invites me to reach out to him with questions. While it is likely an automated email, it has Georgia specific information in there.
Not sure how useful this information is for everyone, but it still seems to be moving along for me and I know a good amount of you that were part of the email wave are still waiting to hear for additional information. Looks like it's coming soon!
) and delivery is around the corner. He verified my appointment on the 20th, as well as the rest of the information. This guy actually has a phone number and seems to take a more personal approach and invites me to reach out to him with questions. While it is likely an automated email, it has Georgia specific information in there.Not sure how useful this information is for everyone, but it still seems to be moving along for me and I know a good amount of you that were part of the email wave are still waiting to hear for additional information. Looks like it's coming soon!
Why do you keep mentioning SLC? If all their customer service people work in their office in Utah (which is actually located right down the street from me in Draper, UT, at the very south end of Salt Lake County) then they have about 1 rep per 5000 orders configured currently. It’s not huge and is known more for setting up home power and solar, then car customer service. My deliver center, which is up in Salt Lake City, is actually a small service center. Lately, they don’t even answer anymore if you call and select that you are inquiring about an existing order. Just goes to voicemail. I’ve hear people get their first calls from many locations, not just utah (801) numbers.
TechSavvyWife
Member
Update: there is no update.
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