AWD delivery thread

[willa1975]

No. But as I said, on Troys spreadsheet there has not been a VIN assigned to any AWD cars with white interior and 19" wheels. Regardless of exterior color.
There have been a few 19s with black interior. My thoughts are that the white is in limited supply as so they are prioritizing to the performance models. And there have only been a small number of AWD 19s (black interiors). Mostly it's been aeros. I think the 19s are in even tighter supply.
Note most of the recently delivered RWD test cars are on 18s. Tesla would have put them on 19s if they had them, because those are higher GM options that they want people to flal in love with.
Now, shortage of 19s may be a temporary thing, and it may be already corrected as far as we know. But if Tesla had 19s and white interior in ready supply they would be making those first in order to gain more margin.

If there really is a shortage of 19s, it would be nice of them to offer to change to 18s for a quicker delivery.

 

[JFW1103]

Anyone else feel like Joey Tribbiani when he pretended to own the Porche, Ha! Buying Tesla accessories such as the wireless phone charger, cargo mats, wall connector, sun shade, without actually owning the car makes me laugh and reminds of that episode from Friends. Btw, It's been 52 days since I ordered.

 

[Guest]

Is anyone else still sitting in the "a delivery specialist will contact you" message limbo?

I configured 6/27 AWD with a res date of 4/1/16. Entered confirmation with insurance info and payment type July 20 (edit link disappeared also). Added my insurance info which was wrong and it gave me the delivery specialist message. Talked with a Tesla rep via 888# a while ago and she said I had a delivery specialist assigned but no VIN. Still have not heard from specialist. Info graphic on the manage page has order step checked but not prepare for delivery.

Has this been anyone else's experience? I see people who reserved after me or same day, picking up in same location, same configuration and I'm wondering if I'm in some kind of glitch because my insurance info was wrong....

My experience so far also.

Reserved 3/31/16
Ordered 6/27/18
Put in drivers license etc, once entered it showed
"Next Steps

We are drafting up your contract and will contact you when you can make your final payment."

I have not had an edit design button since like 6/28, not that I ever needed it.
I haven't heard from anyone yet. Got an email asking if I want to upgrade to white interior last week, it told me to edit my order if so, well, I don't want to, and, I don't have an edit button anyhow... that is the only contact I have had from Tesla since I've given them $3500. I am also located in MI.

 

[S5S5G6]

That's not really (in any way even remotely) what I asked. I don't need advise, I need to know if anyone has successfully changed their order from a 3 to an s or x.

Do you have an owner advisor or a retail store nearby?

I had an order on an S that I got rolled back onto my CC in days when I ordered my 3 in store.
If you call the 800# they tell you 60 days, but if you call OA they can work some magic.

But you should probably start your own thread on this, to collect all the answers you want and don’t want

 

[tvisdog]

I wouldn't worry too much, from the spreadsheet, it looks like they do indeed perform a "run" of a certain color and configuration. Then they match pre-orders with what was produced, and contact people to get financing/DL/Insurance in order. They likely anticipate fewer issues with delivery (refusals, where they will requeue another car that was slated for someone else to the customer who refused delivery, for example) bumping someone else out farther till the next batch of cars made like they want are able to get theirs.

I want to believe that. But I've seen at least one person who reserved after me and ordered after me getting a car with the exact same configuration (interior and exterior color, wheels, EAP, FSD, everything) as mine, also a non-owner, in a neighboring city. That basically rules out res date, order date, color, config, or geographic location as factors. So now we're either down to dumb luck or my order is screwed up.

 

[golfpilot]

I want to believe that. But I've seen at least one person who reserved after me and ordered after me getting a car with the exact same configuration (interior and exterior color, wheels, EAP, FSD, everything) as mine, also a non-owner, in a neighboring city. That basically rules out res date, order date, color, config, or geographic location as factors. So now we're either down to dumb luck or my order is screwed up.

I've already seen a couple instances of people with the EXACT configuration as me with later Res and configuration date getting their car. It's a little frustrating

 

[Dans 3D]

The beater might have to happen either way, but the wife wanted an x to begin with, i just thought 2 3's would be better. (she has a fusion energi (~23miles on battery)). My issues with the S/X that pushed me to the 3 were the horror stories about the jump seat cooling and the (heavily) contoured seats (which make getting the carseats in 3 across a little challenging) on the S and the leg room in the 3rd row of the X.

For carrying kids get the model X if you can. It’s great for kids. I got to try one out for a while with the six seat setup. No issues with car seats, easy to load kids. Plus the “cool” factor of the falcon wing doors. If I were replacing my Toyota Sienna minivan with a tesla it would have to be a model x. (Or a yet to be released tesla minivan?) If i were ordering a new model x I would probably get the 7 seat setup for $3000 less than the six seat config though... I’m sure they could convert your order to a model x if you so desire.

 

[Snow Drift]

Anyone else feel like Joey Tribbiani when he pretended to own the Porche, Ha! Buying Tesla accessories such as the wireless phone charger, cargo mats, wall connector, sun shade, without actually owning the car makes me laugh and reminds of that episode from Friends. Btw, It's been 52 days since I ordered.

Yup, I’ve got:

Wall Connector
18” center caps and lug covers
Jeda wireless pad

 

[TechSavvyWife]

My experience so far also.

Reserved 3/31/16
Ordered 6/27/18
Put in drivers license etc, once entered it showed
"Next Steps

We are drafting up your contract and will contact you when you can make your final payment."

I have not had an edit design button since like 6/28, not that I ever needed it.
I haven't heard from anyone yet. Got an email asking if I want to upgrade to white interior last week, it told me to edit my order if so, well, I don't want to, and, I don't have an edit button anyhow... that is the only contact I have had from Tesla since I've given them $3500. I am also located in MI.

Are you picking up in Chicago also? I'm wondering if it's a midwest issue. IN, OH and IL seem to be getting some deliveries but it's slow.

Also thank you for posting that. Makes me feel better it's not just those of us with the someone will contact you message.

 

[EVnut]

If there really is a shortage of 19s, it would be nice of them to offer to change to 18s for a quicker delivery.

As I've said before, I'm willing to change quite a few things if it allows me to get the car. I'll change wheels. I'll change color. But all I'm told is that any change will put me "to the back of the line." Seems I'm already at the back of the line. I'd feel so much better if somebody could at least pretend to know what the status of my order is. But no. Because my delivery window doesn't close for another three months, there's nothing to worry about. Don't pay attention to the non-reservation holders, late-orders, non-owners who are taking delivery of your exact configuration in your immediate area.

A tiny bit of transparency in this part of the process (after paying the non-refundable order deposit) would go a long way to generating good will, and avoiding this sour taste I now have in my mouth.

 

[Guest]

Are you picking up in Chicago also? I'm wondering if it's a midwest issue. IN, OH and IL seem to be getting some deliveries but it's slow.

Also thank you for posting that. Makes me feel better it's not just those of us with the someone will contact you message.

I probably will go to Cleveland. I am almost equa-distant from each, but a little closer to Cleveland. I had a buddy pick up a white AWD in Cleveland this past Saturday, but, he is a previous multi-Tesla owner.

 

[willa1975]

As I've said before, I'm willing to change quite a few things if it allows me to get the car. I'll change wheels. I'll change color. But all I'm told is that any change will put me "to the back of the line." Seems I'm already at the back of the line. I'd feel so much better if somebody could at least pretend to know what the status of my order is. But no. Because my delivery window doesn't close for another three months, there's nothing to worry about. Don't pay attention to the non-reservation holders, late-orders, non-owners who are taking delivery of your exact configuration in your immediate area.

A tiny bit of transparency in this part of the process (after paying the non-refundable order deposit) would go a long way to generating good will, and avoiding this sour taste I now have in my mouth.

I agreee wholeheartedly.

I would at least like to know if I should expect a car in a couple of weeks or a couple of months so that I can plan accordingly with regards to reapplying for financing and using my current vehicle. I would also appreciate an answer on whether or not my trade-in will be affected.

 

[EVnut]

I can't find the forum where this was discussed but was there confirmation that AWD cars will have the "Dual Motor" emblem and the Performance AWD will have the emblem with an underline? Has anyone received their Non-P AWD with the emblem? This article says it will but the rep at the City Center Tesla store said they will not.

I've never seen it confirmed. I'm gonna need *something* on there to bypass chain control when headed to Tahoe!

 

[EVnut]

I agreee wholeheartedly.

I would at least like to know if I should expect a car in a couple of weeks or a couple of months so that I can plan accordingly with regards to reapplying for financing and using my current vehicle. I would also appreciate an answer on whether or not my trade-in will be affected.

I hear that!

When it appeared that the AWD flood of deliveries was beginning (and knowing that I should have been standing there at the head of that line) I immediately started raising the cash I'd need so I'd be prepared for a surprise "your car is ready on Tuesday" messages that so many of my friends have received. Many were caught out without their finances in order. But me? Well, let's just say that I've been ready to go for way too long now. Money, trickling out the door.

 

[willa1975]

I hear that!

When it appeared that the AWD flood of deliveries was beginning (and knowing that I should have been standing there at the head of that line) I immediately started raising the cash I'd need so I'd be prepared for a surprise "your car is ready on Tuesday" messages that so many of my friends have received. Many were caught out without their finances in order. But me? Well, let's just say that I've been ready to go for way too long now. Money, trickling out the door.

Or at least having someone to deal with in person so that, for example, they could have taken care of paperwork to reassign collateral to the new VIN whenever it comes instead of my having to cancel my previous loan and apply for a new one.

 

[UtahIsRad]

I really don't think these are regional issues, except for the fact that if you aren't in California you are at the back of the list or maybe it is way more random. I'm in Utah where I bet there really should have only been about 100-200 people max ahead of me at reservation who would not still be waiting for SR or non-premium interior. Pre-reveal reserved w/ early morning 6/27 config of AWD/silver/aero. At 5000 cars/wk shipped to 75 SC's across the US, that would be ~67 cars per week delivered per SC. While a lot of cars, that isn't crazy high numbers. Also, by that metric I already would have the car, but I have heard nothing from Tesla except that everything is in order and no VIN. I don't have numbers, but from what I've seen I'd be surprised if they have delivered more than 50-75 Model 3's in Utah. They are super rare still. I see as many Maserati's as Tesla's

I agree with others that they could easily create better transparency in the post configuration process. By now they should have good data on fallout rates at each step along the way and they should be able to just map out where people's cars are with a buffer of volume that get's rapidly assigned if it isn't needed due to improved quality metrics. I wouldn't give people a VIN, just a production phase that the person's car is currently in. (say 1-5) At most someone would get stalled in a phase for an extra cycle. This isn't rocket science, and even if it was, they got that.

 

[SpikeTSSS]

I really don't think these are regional issues, except for the fact that if you aren't in California you are at the back of the list or maybe it is way more random. I'm in Utah where I bet there really should have only been about 100-200 people max ahead of me at reservation who would not still be waiting for SR or non-premium interior. Pre-reveal reserved w/ early morning 6/27 config of AWD/silver/aero. At 5000 cars/wk shipped to 75 SC's across the US, that would be ~67 cars per week delivered per SC. While a lot of cars, that isn't crazy high numbers. Also, by that metric I already would have the car, but I have heard nothing from Tesla except that everything is in order and no VIN. I don't have numbers, but from what I've seen I'd be surprised if they have delivered more than 50-75 Model 3's in Utah. They are super rare still. I see as many Maserati's as Tesla's

I agree with others that they could easily create better transparency in the post configuration process. By now they should have good data on fallout rates at each step along the way and they should be able to just map out where people's cars are with a buffer of volume that get's rapidly assigned if it isn't needed due to improved quality metrics. I wouldn't give people a VIN, just a production phase that the person's car is currently in. (say 1-5) At most someone would get stalled in a phase for an extra cycle. This isn't rocket science, and even if it was, they got that.

It's also based on an assumption that 5,000/wk produced == 5000/wk shipped, which is not necessarily true.

 

[UtahIsRad]

It's also based on an assumption that 5,000/wk produced == 5000/wk shipped, which is not necessarily true.

Good point, I wonder if only ~1000 leave CA/week. From the data collected it looks like they are 4x the next largest state market.

 

[SpikeTSSS]

Good point, I wonder if only ~1000 leave CA/week. From the data collected it looks like they are 4x the next largest state market.

I really think now that they're figuring out the efficiencies in production, they're learning that the logistics of shipping is just as big of a problem as production was.

There's parking lots and parking lots full of produced cars, and I don't buy at all those are because of no demand, I think it's more they're producing faster than they can transport them to SCs. There's drone video of them storing cars in warehouses now instead of just in parking lots, and in all of that footage there's a pretty constant stream of trucks coming in and out.

I also ran across this article: https://www.freightwaves.com/news/intermodal-tightness-pumps-chicago-freight-market which seems to indicate a bottleneck in Chicago, and specifically mentions west coast to east rail. I saw another thread somewhere where some people were being told their car was stuck in Chicago which is of interest as well.

 

[dlieu]

Strange bug. "view build details" comes back empty today.