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Back speakers and Sub not working.

Discussion in 'Model 3' started by Nathanael, Jun 6, 2018.

  1. Nathanael

    Nathanael Member

    Joined:
    May 10, 2018
    Messages:
    55
    Location:
    Toronto
    Yes I have contacted service - just posting to see if anyone else has come across this problem.

    When I picked up my Model 3, only the front speakers were working. Someone at Tesla did a hard reset, and it seemed to temporarily fix the problem. The next day same thing happened, hard reset work. Then again, and again, until now the hard reset wont even bring speakers back.

    Anyone else have this problem? I picked up last week.
     
  2. Pkmmte

    Pkmmte Le meow

    Joined:
    Sep 19, 2017
    Messages:
    464
    Location:
    Los Angeles, California
    My boss has this problem in his Model 3. For some reason, his rear speakers only work during evenings. Tesla said he needs a new MCU but it'll take months for it to arrive. It's been nearly 4 months and it still hasn't been fixed.
     
    • Informative x 2
    • Helpful x 1
    • Funny x 1
  3. Nathanael

    Nathanael Member

    Joined:
    May 10, 2018
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    Location:
    Toronto
    Whats a "MCU"?
     
  4. Nathanael

    Nathanael Member

    Joined:
    May 10, 2018
    Messages:
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    Location:
    Toronto
    It appears this person had the same problem (check out video first thread post)
    Model 3 Speaker Bug
     
  5. TSL 3

    TSL 3 New Member

    Joined:
    Oct 10, 2018
    Messages:
    4
    Location:
    Fullerton, CA
    Any update on this issue with the rear speakers? I have this problem since I got the car 5 months ago. But doesn't look like a lose ground as that will make it intermittent all the time. Instead, this seems to be a software issue. If the rear speakers are on when you get in the car, they will stay on for the entire ride. If were off, they will stay off . All depends on the actual state when you get in the car first. Never happened to change during the driving or while the car was "on". Also couldn't find a way to turn them on when were off, even soft/hard reset not always solving the problem. Completely randomly... Anyone?! This is really frustrating... :( Thanks.
     
  6. astrowunder

    astrowunder Member

    Joined:
    Oct 5, 2018
    Messages:
    102
    Location:
    Wisconsin
    This is probably obvious, but did you check the balance setting in the equalizer icon?

    I'm going to go check my system right now...
     
  7. astrowunder

    astrowunder Member

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    Location:
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    Working fine.
     
  8. TSL 3

    TSL 3 New Member

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    Oct 10, 2018
    Messages:
    4
    Location:
    Fullerton, CA
    Always checking that, just to "make sure" the rear is indeed not working. Since yesterday, 5 trips with the car, 2 times the rear speakers worked and 3 times didn't... :(
     
  9. astrowunder

    astrowunder Member

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    102
    Location:
    Wisconsin
    That's a bummer- it's a lot harder to repair if it's not consistent.
     
  10. TSL 3

    TSL 3 New Member

    Joined:
    Oct 10, 2018
    Messages:
    4
    Location:
    Fullerton, CA
    Tell me about.... I went back to Tesla in Costa Mesa about a week after I got the car. When the guy checked it, of course, it worked just fine... He told me to do the reset thing and will take care of the problem. But it was not right, and since then, I was trying to figure out if there is anything possibly related to this, or causing this rather than going back to Tesla. Also I was hopping to see more people with this problem and eventually a solution here on the forum...
     
  11. silentsnow31802

    Joined:
    Feb 26, 2016
    Messages:
    322
    Location:
    Napa, Ca
    I had speaker problems with my 3 when I first got it. The rear speakers would cut out randomly and only return with a reboot of the center screen or if I got out and back in the car. They ended up finding a bad wiring harness in the headliner.

    I was able to replicate it for the service center by striking the headliner where the hazard button is with my hand. I suggest you try this and see if it makes your speakers shut off.

    Here is the part number they replaced...
    ASY,HARN,HEADLINER,M3,PREM,NA,APA
    C (1067970-00-E)
     
    • Helpful x 2
  12. TSL 3

    TSL 3 New Member

    Joined:
    Oct 10, 2018
    Messages:
    4
    Location:
    Fullerton, CA
    Thanks ! I tried but makes no difference. Again, to me seems more like software problem. Every time, but absolutely every time, the way it is when you get in the car will stay like that until you finished your trip. Never c hanged during the trip. So doesn't look like bad connection or lose ground or something like that. Even when doing a reset (hard or soft) sometimes fixes the problem sometimes doesn't. Just randomly works or not... :(
     
  13. quigproquo

    quigproquo New Member

    Joined:
    Oct 30, 2018
    Messages:
    1
    Location:
    Kingston
    Received my car on Saturday, October 27th, 2018 and by Tuesday, October 30th, 2018 I began experiencing speaker issues with my two rear speakers. It is essentially a tic toc sounds that persists through all audio playing. Just initiated contact with Tesla regarding a resolution. Will be sure to update forum as much as possible.
     
  14. astrowunder

    astrowunder Member

    Joined:
    Oct 5, 2018
    Messages:
    102
    Location:
    Wisconsin
    I just spent 20 minutes in the back seat of my car listening to just the rear speakers with balance shifted fully to the rear. Everything sounds great, so it's not happening in every car anyway.
     

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