Battery % and miles remaining showing incorrectly on instrument cluster after latest software update [on third party display]

[heyitischris]

Hi Model 3 Owners,
This is my first post on here and happy to be part of the community.

I recently bought a 2023 model 3 performance and absolutely love the car. I can’t stop driving it.

However, I performed the latest software update and a strange thing happened on the instrument cluster. If you notice in the pic, my battery percentage and miles is way off now. I currently only have it charged to ~75% and it shows this. I don’t think it’s a battery issue but a display issue. I did a hard reset last night hoping that would help, but it did not. It may get fixed with a later update, but I was wondering if anyone knew of a way to fix this?

Thank you for any help!

 

[Sophias_dad]

When did the model 3 get an actual instrument cluster?

 

[karkrazy]

What does it display on your main screen, not your third party display?

Best bet is that your third party display is on the fritz; contact the maker. Folks have been complaining that third party accessories are having issues post-update.
No, it’s not Tesla’s problem and complaining to Tesla isn’t going to do anything.
As these devices are not supported, licensed or managed by Tesla, the maker of your device will need to reverse-engineer Tesla’s updates to make it work again.
You’ll need to pursue this with the maker of your device. Good luck.

 

[heyitischris]

What does it display on your main screen, not your third party display?

Best bet is that your third party display is on the fritz; contact the maker. Folks have been complaining that third party accessories are having issues post-update.
No, it’s not Tesla’s problem and complaining to Tesla isn’t going to do anything.
As these devices are not supported, licensed or managed by Tesla, the maker of your device will need to reverse-engineer Tesla’s updates to make it work again.
You’ll need to pursue this with the maker of your device. Good luck.

Thank you! I may just wait until the next update to see if that fixes it.

 

[SabrToothSqrl]

Plot Twist: the 3rd party display is more accurate.

 

[jdcollins5]

The Scan My Tesla owner has to adjust his software after certain updates. He says Tesla shuffles addresses to keep 3rd party apps from collecting sensitive data. You need to contact your 3rd party app and have them fix their problem. Tesla’s next update will not fix this problem

 

[heyitischris]

I appreciate the responses. However, how is this a 3rd party display when it came with the car? I did not install an additional lcd display. Sorry, I’m new to all this. Please bear with me.

 

[GHammer]

I appreciate the responses. However, how is this a 3rd party display when it came with the car? I did not install an additional lcd display. Sorry, I’m new to all this. Please bear with me.

Did you buy the car used?

 

[heyitischris]

I appreciate the responses. However, how is this a 3rd party display when it came with the car? I did not install an additional lcd display. Sorry, I’m new to all this. Please bare with me.

Did you buy the car used?

 

[heyitischris]

Yes with only about 7k miles. I am seeing now that this was added after. Now I have to figure out why it’s getting incorrect data.

 

[heyitischris]

And who makes it

 

[GHammer]

And who makes it

There are several other posts on this forum about this issue and it seems to affect all of the units regardless of manufacturer. I haven't seen any solution posted yet.
From your picture yours appears to be this one:

Tesla Model 3 & Y MSX-Pro Driver View Dash & LCD Display (Smart Instrument Cluster)

Tesla Model 3 Carbon Fiber Dash Panel by T Sportline brings the sporty feel to the interior of a Model 3. Manufactured with prepreg carbon in a metal mold for precision engineering, and clearcoated with a matte UV protective clear. Shop Tesla Model 3 Carbon Fiber Interior Upgrades!

tsportline.com

 

[heyitischris]

There are several other posts on this forum about this issue and it seems to affect all of the units regardless of manufacturer. I haven't seen any solution posted yet.
From your picture yours appears to be this one:

Tesla Model 3 & Y MSX-Pro Driver View Dash & LCD Display (Smart Instrument Cluster)

Tesla Model 3 Carbon Fiber Dash Panel by T Sportline brings the sporty feel to the interior of a Model 3. Manufactured with prepreg carbon in a metal mold for precision engineering, and clearcoated with a matte UV protective clear. Shop Tesla Model 3 Carbon Fiber Interior Upgrades!

tsportline.com

Yep! That’s exactly who makes it. I just found it too. Thanks for the help.

 

[KenC]

Weird, no one told you that display is a 3rd-party accessory? The fonts aren't even the same as OEM.

 

[father_of_6]

My recommendation: get rid of that thing. Not having lights in front of you while driving (especially at night) is a benefit of the Model 3.

 

[karkrazy]

My recommendation: get rid of that thing. Not having lights in front of you while driving (especially at night) is a benefit of the Model 3.

Especially when it’s displaying bad data (who knows what else is off). Will probably need a separate firmware update too. But if OP didn’t know it’s not a Tesla accessory, he probably will have a bit of a tough time getting it out and reinstalling the original trim.

 

[jjrandorin]

(moderator note)

Added the fact that the original question is about data on a third party display to thread title).