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I stumbled into this video that demonstrates how you can get around the problem you experienced (and the tuck door handles too). Take a peek.I left chicago last night and barely made it to champaine IL when I got to supercharger I had 4% and then supercharger would not charge my battery and now is dead. Support has suggested I try to warm the charge port? Please help
I left chicago last night and barely made it to champaine IL when I got to supercharger I had 4% and then supercharger would not charge my battery and now is dead. Support has suggested I try to warm the charge port? Please help
OP was stating that car will not charge, not that charger latch was frozen. To me it looks like two totally different problems.
From reading her post I’m thinking the battery (despite what I would think would be warm driving all the way from Chicago) wasn’t capable of immediately starting a charge, not that there was any issues plugging in. Would have liked more info on the charge port colors. So when you plug in doesn’t the equipment assess your battery and determine how to start charging? Kind of clueless what actually happens at that end of things. I know from people home charging in very cold weather charging can slow down or not even seem to want to charge. Could it also be possible that that particular Supercharger stall was having problems in the cold and it wasn’t her car or maybe a combo of both? Even if she had 4% SOC left is it likely due to the very cold temps the battery didn’t want to take a charge or would have charged very very slowly in the beginning because it was so cold?
@Chloe5555 I hope you stayed safe and had a place to stay warm and help came soon. Please let us know more about your unfortunate experience.
As for Tesla fixing this @voip-ninja what did you have in mind? Turning the car into a hybrid? I’m old enough to remember many nights of below 0 temps when I was younger, and I lived in Chicago during some of them. Also recall despite having had winter-rated oil put in my car, having a car battery that just couldn’t crank in the very cold weather, not until it warmed up. Not sure what my battery rating was back then but there have been many years since then that people didn’t see these kinds of temps being experienced right now and probably are finding their car batteries not with enough cold cranking power. Why pay extra for a higher rated battery if your area doesn’t typically get that low. Sucks feeling trapped without a car that won’t run due to the cold, especially if you are away from home. All this has me remembering my boyfriend at the time who had a diesel Mercedes jumping through all kinds of hoops to prevent his car from not running, only to still have it dead when he was ready to leave.
Is this just an issue for Model 3 and this new battery type?. Seems like I haven’t noticed it with winter tested MS/MX versions that have been out longer.
Boring Company flamethrower? Suddenly Elon's foresight shines through."Support has suggested I try to warm the charge port?"
Really? I wonder what the most effective way is.