Blue tooth pairing issues lately

[taurusking]

Hi All

Since installation of v7.1 ...2.13.77...The blue tooth of the car seems to not pair with any phone. I have android Samsung Galaxy note 2. Never in the past I had any issues with blue tooth pairing.

I tried my wife's i-phone but still same thing.

I even took the car to the service center and they told me that the issue was fixed but I did not check it there since I was in a hurry.

Same day when I stopped at the hotel checked it and the blue tooth of the car would not recognize my phone or any phone for that matter.

Any one face similar issues?

What are my options..? I emailed the service center three times already

 

[steve841]

Here's kind of a basic suggestion:

Make sure nothing is paired in the BT menu. Reboot MCU (hold scroll buttons till reboot)

Try pairing again.

 

[Max*]

Here's kind of a basic suggestion:

Make sure nothing is paired in the BT menu. Reboot MCU (hold scroll buttons till reboot)

Try pairing again.

Also reboot your phone.

The only time I had problems pairing was after a service center visit (for something unrelated). I walked to the car, and then walked back in, they rebooted the MCU and still nothing, they told me reboot my phone, that fixed it.

 

[steve841]

Also reboot your phone.

The only time I had problems pairing was after a service center visit (for something unrelated). I walked to the car, and then walked back in, they rebooted the MCU and still nothing, they told me reboot my phone, that fixed it.

That's a good point ... and to add to that ... make sure the phone BT profile for Model S is removed as well.

 

[taurusking]

Also reboot your phone.

The only time I had problems pairing was after a service center visit (for something unrelated). I walked to the car, and then walked back in, they rebooted the MCU and still nothing, they told me reboot my phone, that fixed it.

Yep....done everything...rebooted my phone and car like 10 times. My phone recognizes Tesla blue tooth but Tesla blue tooth is not recognizing any phone for that matter ..

 

[steve841]

Take a video and email it to someone at the service center or drop by and show them - or let them try. Hard to argue what's right in their face.

 

[EK123]

Turn off bluetooth on phone, then back on. This usually let's the car recognize the phone. (iphone)
Quick to do from the bottom slide up access.

 

[sandpiper]

I've had this issue as well. Usually the two devices see each other... but often they won't pair. Or sometimes they partially pair but with phone only, and not audio. Or it will pair but still route the audio through the handset. I'm hoping this goes away with a software update.

 

[taurusking]

Take a video and email it to someone at the service center or drop by and show them - or let them try. Hard to argue what's right in their face.

Took a video last night and showed my service center that I am not able to pair...

They are saying they don't see any hardware failure