Boot strut recall

[Timberman]

I've already been around that loop a long time ago and had the strut changed.

Unfortunately even when Tesla do swap the strut out for a new one, it doesn't last long before the issue returns.

It's probably worth seeing if the software update does help, because even if they do change the strut it's unfortunately not a permanent fix.

I'm hoping they will eventually change the strut design and that'll be the time to get it replaced.

I have sadly accepted it is all part of the Tesla ownership experience.

Thanks for the feedback I’m on 2022.12.3.6 will wait for the update but not hold my breath!

 

[doats1]

Would be good to know if this is still an issue for some. Or has warm weather possibly masked issues?

 

[Doudeau]

I’ve only had it once since software update , and it was very frequent for me before then, and that was a few weeks ago now. I’ve been using the boot a lot in recent weeks too. I hope it’s not just due to warmer weather. We’ll see.

 

[DenkiJidousha]

Likewise now on 2022.20.7 and touch wood the strut is not complaining, but does feel premature to say this is solved. Fingers crossed

 

[Horatio Alger]

I haven't had it happen since .7 was installed. It would definitely have stopped and beeped by now. I'm calling it...

 

[doats1]

Just went to update an open ticket and saw this:

I didn’t add this so looks like a proactive fix. I have an aftermarket power tailgate so I’ll have to remove some stuff…

 

[Durzel]

Will be interested to hear hope you get on. My local SC keep telling me they don’t have the parts to do it, but eventually they will. I would want to restore my powered boot but reinstalling it is beyond my skills technically

 

[amnlinc]

We had the boot strut replaced in April this year. Today we had a ranger out for a different issue (charge port not opening) and whilst here he changed the strut again as there has been a recall. Apparently due to rust issues

 

[Jasian22]

Just had the electric boot strut replaced by mobile service which was nice. The original strut did not have the o-ring installed. The boot was not working over the weekend. I suspect the wet and very cold December had something to do with water ingress + freezing water causing damage.

Will see how this new strut holds up.

 

[Irata]

I'm on my third powered strut, the second did have the o-ring but didn't stop the issue at all. Obviously the third strut also had a new o-ring added.

But the design of the boot means the strut is exposed to the weather, there is no seal around the outside of the boot lid. An o-ring helps, but it isn't watertight.

It's a bad design, I expect if we do see another refreshed M3 that'll be changed. It always was an afterthought on the original design.

 

[Durzel]

Yeah, the seal that goes around the windscreen is a mess really. Just chopped to accommodate the larger strut, and the seal was an afterthought after it was discovered that water would just pour straight into the boot when you lift it without it.

 

[Macb00kemdanno]

Found this thread after doing a Google search after seeing “install o ring and power trunk strut” on the estimate list for my upcoming, unrelated mobile service visit.

So I guess if I had never requested [any] service, this “fix” would have never been installed?

 

[Billbrown1982]

Found this thread after doing a Google search after seeing “install o ring and power trunk strut” on the estimate list for my upcoming, unrelated mobile service visit.

So I guess if I had never requested [any] service, this “fix” would have never been installed?

As far as I know yeah, which is a bit naughty really.

 

[MrT3]

Found this thread after doing a Google search after seeing “install o ring and power trunk strut” on the estimate list for my upcoming, unrelated mobile service visit.

So I guess if I had never requested [any] service, this “fix” would have never been installed?

I guess they do it to hopefully save a future service visit because of the strut failing. If they have to make a special visit just to install the o-ring then they are no better off so they don’t bother and will take their chances. Seems keeping the customer happy by not having a boot failure doesn’t factor into it - all about Tesla’s bottom line.

 

[Jamilks]

I’ve had it for a few weeks now. It’s progressively becoming more frequent. Right now I’m less concerned about the half opening than the force with which it shuts.

MJ, aloha~ mine too…only 52K miles. I agree…i worry more about possible little fingers (or even big ones, for that matter…) near the edge as it slams down…and it sounds so unhappy….heh heh

 

[kelvin 660]

** BEWARE**
I had my powered strut replaced last week.
When it first failed, I let the boot lid down gently to avoid it slamming by holding on to the edge of the boot. However, when the locking mechanism "clicked in" it nearly crushed my fingers as the boot closed the last centimetre under locking power!
Just let the boot drop from a height of around 10 cm to avoid this hazard...