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Cannot super charge my antique 2013 S (jan build)
- Thread starter Lasttoy
- Start date
They installed 18.50.6 today.
It fixed the charger problem. I tested on 2 chargers at st augustine mall. Finally i can travel. Whoopppee
I will test in Kingsland Ga. Soon.
It fixed the charger problem. I tested on 2 chargers at st augustine mall. Finally i can travel. Whoopppee
I will test in Kingsland Ga. Soon.
You got ripped off also. Its not the port, go get your money back.
Mine is only working at one charger instantly. Rest is crap shoot.
Mine is only working at one charger instantly. Rest is crap shoot.
Canuck
Well-Known Member
Good then -- nice to have a new charge port since they do wear, especially the locking pin.
No problems supercharging my early 2014 S - *knock wood*
Service center installed 18.50.6. It did not fix my problem. I went immediately to the local chargers and only one worked after several times of pushing lock botton. I also tried it at Jax west location. It did not work. I wanted to go to DC soon, but i cant. I was going to try Kingsland Ga for a test, but until it works here 100% I'm not going to try.
I kepp filing a complaint online with Tesla account. I keep getting "we are working on it". Since v9? Give me a break.
Anyone else having this problem? Have any suggestios on how to get Tesla to fix it?
Oh, i have a 6 Jan 2013 build date.
I kepp filing a complaint online with Tesla account. I keep getting "we are working on it". Since v9? Give me a break.
Anyone else having this problem? Have any suggestios on how to get Tesla to fix it?
Oh, i have a 6 Jan 2013 build date.
Tesla's IT practices are total, unmitigated garbage. I can now say this definitively (this is far from the first example).
This is now Tesla's biggest weak point, since they're finally addressing the service communications mess (which was their previous biggest weakpoint).
Unfortunately, I know from experience that complete garbage IT practices don't reduce sales. Look at Microsoft.
I thought the problem was the software on the Superchargers themselves, and has nothing to do with your car.
Maybe they are going to fix it as part of the Supercharger V3 rollout that starts on 3/6?
U r correct. They said it was old charger problem.
BUT, problem only appeared after v9 was installed. So u figure?
I still get red ring. Unplug, plug, push button. Some will no work period. AND , is someone is on same number, i will kick them off completely. This was verified by service man going with me to Jax east site. Service man told them, i made videos to show him.
New chargers work fine.
BUT, problem only appeared after v9 was installed. So u figure?
I still get red ring. Unplug, plug, push button. Some will no work period. AND , is someone is on same number, i will kick them off completely. This was verified by service man going with me to Jax east site. Service man told them, i made videos to show him.
New chargers work fine.
Got email from Tesla. Says the local manger will investigate and fix problem.
This is insane, Vladimer at Draper is a troll.
He did not read my 10 page file since November. OR he is on drugs? Or both.
The last 2 servive managers have told me its up to Fremont to fix the problem. JAX has washed their hands of the problem.
DOES ANYONE HAVE A WAY TO GET TO FREMONT Tech support???
Im trapped at home, all chargers are on every route from here.
This is insane, Vladimer at Draper is a troll.
He did not read my 10 page file since November. OR he is on drugs? Or both.
The last 2 servive managers have told me its up to Fremont to fix the problem. JAX has washed their hands of the problem.
DOES ANYONE HAVE A WAY TO GET TO FREMONT Tech support???
Im trapped at home, all chargers are on every route from here.
You should demand a loaner car that you can use until they fix the problem.
You got to laugh, giggle. Service manager called late yesterday . "Tesla is aware of the problem and is working on a solution"
Went to say they are blaming the charger engineers. Which in itself is a joke. Because this happened last November the day v9 was loaded. V9 will not talk to OLD chargers. To blame charger engineers is so insane. Now 6 months later to say the charger engineers are working on a fix, is even more insane. No, they r working on new high powered charger program. Which brings us to charging or antiques. Good luck on charging my antique S in 15 minutes.
Lets say u worked for Microsoft, u put ot a new version of the OS. It put everyone with a 5 yr PC out of business. How many days would it take for the revision to be fixed? One or 2 days. Not 6 months. And u would be in the unemployment line.
So the saga of antique S' not being able to charge normally goes on. (Not pushing the button many and praying it works).
Went to say they are blaming the charger engineers. Which in itself is a joke. Because this happened last November the day v9 was loaded. V9 will not talk to OLD chargers. To blame charger engineers is so insane. Now 6 months later to say the charger engineers are working on a fix, is even more insane. No, they r working on new high powered charger program. Which brings us to charging or antiques. Good luck on charging my antique S in 15 minutes.
Lets say u worked for Microsoft, u put ot a new version of the OS. It put everyone with a 5 yr PC out of business. How many days would it take for the revision to be fixed? One or 2 days. Not 6 months. And u would be in the unemployment line.
So the saga of antique S' not being able to charge normally goes on. (Not pushing the button many and praying it works).
According to this post in another thread they have updated the firmware in the Superchargers and the problem should be resolved now:
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