Yep, me too. I only got the email 2nd hand from a mate. Did the data sharing authorisation thing on the page they provide, which didnt confirm receipt of my request or even successful submission. I suspect amateurism, which doesn't bode well.
When I submitted the page did then show some small text "submitted" but no other confirmation. I did receive a direct email. I also had received an email back in March with the following text:
"Following on from Transport Scotland’s public announcement regarding SWARCO being named as the preferred bidder to operate the ChargePlace Scotland network, we wanted to ensure that drivers are kept fully briefed on the matters that mean most to them.
From July 2021, SWARCO will take over from Charge Your Car (CYC) as the back-office operator. An exact date for the switchover will be publicly announced in due course. The change of CPS operator will bring a range of benefits, such as:
- No annual membership fee – the annual £20 membership fee will be removed for all drivers.
- Improved customer experience – in addition to an enhanced website with live map and 24/7 customer hotline, the new service supports improved fault reporting and offers drivers more up-to-date information on the status of charge points. Drivers will also have password protected access to detailed account information.
- Mobile ready – a new, improved CPS mobile app will be available for drivers to download.
- Innovation – the contract includes scope to explore new and innovative enhancements to the CPS service, such as interoperability and new payment methods such as pay-as-you-go (PAYG) and contactless pay where enabled by hosts/owners.
Transport Scotland, CYC and SWARCO will work together to ensure a smooth transition. Until the switchover in July, CYC will continue to be the CPS operator and therefore the service will very much be run business as usual. All faults and enquiries should be directed through the usual CPS channels.
Please keep visiting the ChargePlace Scotland Website, Facebook and Twitter pages for further updates and an FAQ document which will be published over the next week or so and will hopefully answer any questions you may have."