You can install our site as a web app on your iOS device by utilizing the Add to Home Screen feature in Safari. Please see this thread for more details on this.
Note: This feature may not be available in some browsers.
Is the car unlocked when you push the button?
If its asleep it won’t unlock the charge door. Open any door, wait for the contactors to close, you’ll hear that, and push the button.
Sounds like it's time for a service center appointment.
Can you open the charging door by pushing on it, at the bottom? Can you open it from the screen or from the app? If not, you would have the acute problem of being unable to charge. I don't know whether the mechanical emergency release also opens the charge door.
I have similar problems. Except sometimes it works, sometimes it doesn’t. It frequently doesn’t work immediately after pulling into my garage, so I know the car isn’t asleep and isn’t locked. No real pattern.
I had a mobile service visit for something else and I asked about the button. But, of course, it was working on that day.