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"Climate turned off because it has been on for 4 hours"

Discussion in 'Model S: Interior & Exterior' started by Altes, Jan 16, 2019.

  1. Altes

    Altes Member

    Joined:
    Sep 30, 2016
    Messages:
    295
    Location:
    SF Bay area
    recently ive been getting these notifications....dont think i have set anything new...is this a new "feature"??
     
  2. Jhelin

    Jhelin Member

    Joined:
    Jun 22, 2018
    Messages:
    44
    Location:
    Sweden
    I'm guessing you have Smart Precondition turned on?
     
  3. tranzndance

    tranzndance Member

    Joined:
    Sep 10, 2017
    Messages:
    199
    Location:
    Bay Area
    I have gotten this, too. I do have the setting on. However, the alerts would happen a few hours after I parked the car at work, and many hours before I would be leaving.

    While it had been cold, it hadn't been that cold in the Bay Area.
     
  4. tranzndance

    tranzndance Member

    Joined:
    Sep 10, 2017
    Messages:
    199
    Location:
    Bay Area
    I checked the Teslafi raw data log and it didn't show that the Climate was on while parked during the supposed hours. It's like this was the opposite of the missing charge completed notification, except that this was possibly a false alert.
     
  5. llirk

    llirk Member

    Joined:
    Oct 7, 2017
    Messages:
    20
    Location:
    07052
    I’ve been getting the same alerts on the app for the past few weeks. Smart preconditioning is off. Android app has been updated at least twice since this has started, but no firmware update has been installed. Very strange.
     
  6. mknox

    mknox Well-Known Member

    Joined:
    Aug 7, 2012
    Messages:
    10,056
    Location:
    Toronto, ON
    Been doing that for a while. Last summer, I turned on the A/C before I left for lunch. I ended up walking to the restaurant and forgot I had turned it on. Got the notice 4 hours later. I was surprised, because I thought it was supposed to stay on indefinitely or until you reached 20% SOC (I was at about 70%). I don't use Smart Preconditioning either.
     
  7. Paulhchen

    Paulhchen New Member

    Joined:
    Nov 10, 2018
    Messages:
    4
    Location:
    Rancho Santa Fe
    Service center said it could be caused by 3rd party apps accessing the Tesla account.
     

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