Complete Lock out P3

[MaDProFF]

First Problem, (must have heard me slagging off the Cybertrk)

Complete lock out, card or app not let me in the car, app does a few things like honk horn.

Waiting for a call out

Anyone else had this

 

[MaDProFF]

Rather worrying that no one else has had this issue, or similar

 

[Adopado]

Rather worrying that no one else has had this issue, or similar

Here's the only reply I can give you ... no, not seen or read about that issue I'm afraid. Which Tesla model is it?

Is the car currently plugged in?

 

[Yev000]

Can you use the app to lower windows and pull the manual release?

 

[Keeper]

Are you sure there isn't a tiny hole somewhere that you can shove a paperclip in to open ii?

 

[Yev000]

shove a paperclip

Hit vent, use a coat hanger....

 

[MaDProFF]

Model 3 Performance, car is plugged in but not charging.

 

[MrBadger]

Have you tried connecting up the 12v aux in front bumper to a suitable source? 12v battery may have failed.

 

[navt]

Have you made your first instalment?

 

[ElectricJoules]

Can you open the frunk from the app to get at the 12v battery?
As VanillaAir_UK says you may need to open the frunk with the emergency 12v release.
See

 

[MaDProFF]

Thanks for replies I cannot open anything.

Have you tried connecting up the 12v aux in front bumper to a suitable source? 12v battery may have failed.

Where is this?

 

[MaDProFF]

ok I see video, thanks.

 

[MaDProFF]

That tab is not on my 3

 

[MrBadger]

That tab is not on my 3

The disc in front bumper with the wires behind? You can't miss it.

 

[MaDProFF]

Thanks found it, opened front trunk, made no difference, boosted battery, made no difference, doors still not unlock.
Force entry, could not hard reset computer, manually disconnected charging cable, door not close, had to gently push it closed.
Will not go into tow mode, so now got to wait till next week, as Tesla SC close on Saturday, and will not send no one out.

I cannot now close driver door, as it will not open again.

 

[ACarneiro]

Bloody nightmare

Never heard of this happening. Please keep us posted!

 

[pgkevet]

The temptation must be to disconnect the 12v for 20mins? and then reconnect as in 'switch it off and on again'

Also a reason to keep a backup on ice...

 

[MaDProFF]

Did a battery DC for a few minutes made no difference

 

[Rooster6655]

Thanks found it, opened front trunk, made no difference, boosted battery, made no difference, doors still not unlock.
Force entry, could not hard reset computer, manually disconnected charging cable, door not close, had to gently push it closed.
Will not go into tow mode, so now got to wait till next week, as Tesla SC close on Saturday, and will not send no one out.

I cannot now close driver door, as it will not open again.

What they won’t send roadside assistance out to fix a car that is completely dead? How can it not be a priority! Don’t get it!

 

[pgkevet]

What they won’t send roadside assistance out to fix a car that is completely dead? How can it not be a priority! Don’t get it!

This is Tesla. You're supposed to be super enthusiastic, make excuses about a new company, rave about how well it drives on the day's it works and be terribly understanding about their need to keep costs down and allow their staff work-life balance. I doubt it'll be more than 6 weeks for an appointment and then a mere few weeks for parts.....and some Uber credits.