Can you post the email for the US service centre that helped you?I ordered and paid for mine all via email, exchanging credit card and VIN details . Maybe, if you get that far, you could get FedEx or USPS do a pickup from the service centre.
You would need to get the service centre to package. Mine cost US$75 to Australia and that incuded the 2" hitch, hitch bag and a few packets of candy my relatives "snuck" in
Keep persisting, even nag your local service centre more. You'll get there.
Good Luck.
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Jays200
Member
[email protected]
pls don't quote me
Confirmed it fitted in to a motes Australian MX today, just for reassurance.
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I've ordered my Draw-Tite receiver hitch package. I'll photograph installation once I get home and start working on it. This is probably a better solution for adding a hitch after delivery.
OzSimon
Member
I've received the hitch and have unboxed it. I don't think I'm going to tackle installation today, but probably later this week.
A couple of initial notes:
A couple of initial notes:
- The receiver is open-ended at the rear, so no worries about any accessories "bottoming out."
- The safety chain hooks are much, much more accessible and larger. No more reaching way under the car. That'll save us a bit of time in the hitch/unhitch process.
- The manual also states a 750 lb tongue weight for the device itself. I wouldn't exceed 500 lbs since Tesla's limitation may be in the air suspension, but I think it definitely supports the idea that larger bike carriers will be safe.
Draw-tite receiver installed. More in a bit with photos but a few notes:
- The bar doesn't come with a mount for the 7-pin connector. I haven't come up with a permanent solution but it may include welding something onto the bar.
- The hitch doesn't protrude as much from the bottom of the bumper fascia. In fact, it lines up exactly with the black part at the bottom.
- Installation took about 2 hours.
I've created a new thread. For those Australians who want a 2" receiver, I would definitely suggest this package with the caveats I note the linked thread. Most specifically, the lack of a place to mount the 7-pin.
Draw-Tite Aftermarket Receiver Package
Draw-Tite Aftermarket Receiver Package
Pilot Steve
Member
What about the towing software. Will the SC download the software to my X for a non tesla part? I'm also curious as to what the cost might be.
It's worth calling and asking. I already had the towing package so that wasn't an issue for me. I can't think of a good reason they'd decline.
As far as the price, it appears to be $750 without the hardware.
Took delivery of my X yesterday... was planning on ordering the tow package the second I inspected my X and it turned out ok... Of course the day I take delivery (yesterday) is the day that the Tow Package went out of stock on tesla's shop..... I really hope they aren't discontinuing it.... just my luck. Anybody have any thoughts/ suggestions... normally I would just go aftermarket, but I'm scared because this vehicle is worth 4x more than any other car I ever purchased and I don't want to void the warranty.
I replaced my OEM hitch with an aftermarket one because the OEM hitch was less capable (in my view). So I wouldn’t think twice about going aftermarket if I were you.
My write up is here.
Draw-Tite Aftermarket Receiver Package
The Tow Package has been a standard feature (used to be in PUP) for a while now, especially for recent builds. Did you ask why you didn’t get one or did you request to have it deleted? Or did you have a very old custom order? What is your VIN range?
It was an inventory vehicle, 100D, (it also has PUP by the way) my best guess was that it was made Mar-May '17 Vin is 044XXX
I need to look in the rear once I get home and see if I have that hitch receiver inside... then I might be able to find the bosal adapter for now, and worry about getting the service center to enable tow mode later on. I wont be towing anything substantial (pop up camper ~1600lbs) until next summer. But I do need to get my kuat hitch mounted bike rack operational very soon or my wife and I's biking season is going to be cut short this year.
Yes, that was the price of the full towing package. The "Accessory Hitch" (which was never delivered, so customer's got the tow hitch instead) was $250 I believe.I stand corrected.
Was the original price for the option $750? (When ordered in design studio)?
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