Welcome to Tesla Motors Club
Discuss Tesla's Model S, Model 3, Model X, Model Y, Cybertruck, Roadster and More.
Register

Connection interrupted. Summon will resume when connection is restored

Seth2020

Member
Mar 25, 2020
255
310
Seattle, WA
When I try to use summon in my garage at home, using the app, it will start, then abort (without moving the car) saying:

> Connection interrupted. Summon will resume when connection is restored
upload_2020-12-27_20-28-31.png


When I use summon anywhere else (outside my garage), it works fine.

I get that the one obvious difference is that in my garage, my car is connected to WiFi. It is a strong signal, and the car does not move during the summon so it is NOT moving out of WiFi range.

I have tried turning off WiFi on my phone (use cell data only) and tried turning off cell data (use WiFi only), but I get the same result.

Any ideas?
 

Kevy Baby

Dis-Member
Aug 11, 2019
1,880
1,859
Brea, CA
Not sure if this helps, but here is my daily experience:

My garage is separated from my condo. I cannot get WiFi all the way to my garage, at least not enough to connect my car to hit, but enough that my phone stays connected as long as I haven't got into my car. So, I've gotten into the habit of disconnecting my my home WiFi as I am walking out to the garage. That is this only way I am able to successfully connect to my car to use Summon.

I use an iPhone which allows you to disconnect from a network without turning off WiFi completely.
 
  • Informative
Reactions: Seth2020

About Us

Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.

Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.


SUPPORT TMC
Top