It seems the bad reviews tend to fall into a few buckets:
1. I gave my $100 and then waited...and waited...and waited...for months and months and months
2. The installers broke things, damaged my roof, etc.
3. I had an issue and cannot get ahold of someone in customer service who can actually help me
4. The monitoring app isn't reporting accurately, so I need to set up SolarEdge monitoring instead (this one seems to crop up on this forum, though I haven't seen it on the big review sites)
#1 seems *maybe* to have been from a year or more ago, and someone suggested it was because of Puerto Rico and Tesla dropping everything to try to help there...anyone have any more thoughts on the current state of lag time? I want to get my system installed before the year is out.
#2 is the one I am most concerned about as that sounds really bad and coupled with #3 could be a terrible nightmare.
#3 Yeah, this seems to just be true.
#4 Doesn't sound ideal, but there is a workaround (if you can get it working)
Given that, I have a feeling the local crew can make a big difference in how your install goes, anyone in the San Jose area have experience installing Tesla solar panels and PW lately?
1. I gave my $100 and then waited...and waited...and waited...for months and months and months
2. The installers broke things, damaged my roof, etc.
3. I had an issue and cannot get ahold of someone in customer service who can actually help me
4. The monitoring app isn't reporting accurately, so I need to set up SolarEdge monitoring instead (this one seems to crop up on this forum, though I haven't seen it on the big review sites)
#1 seems *maybe* to have been from a year or more ago, and someone suggested it was because of Puerto Rico and Tesla dropping everything to try to help there...anyone have any more thoughts on the current state of lag time? I want to get my system installed before the year is out.
#2 is the one I am most concerned about as that sounds really bad and coupled with #3 could be a terrible nightmare.
#3 Yeah, this seems to just be true.
#4 Doesn't sound ideal, but there is a workaround (if you can get it working)
Given that, I have a feeling the local crew can make a big difference in how your install goes, anyone in the San Jose area have experience installing Tesla solar panels and PW lately?