I have now been a Tesla owner for about 3 months. Purchasing my car was one of the most exciting process I have ever experience. The car is great to have and I love to drive the car....
but....
I am not happy with something very critical and I am hoping the group here can help. I was led to believe that buying a car directly from Tesla was the right thing to do....Buying a CPO vehicle would take care of any issues one would have when buying a car of this level. So I did....
I was also told the car would go thru a CPO process as part of the purchase. I read somewhere that all CPO when thru a very intense 216 point system so to make sure the car is presented to a new buyer in good condition. I was also told that I could get a copy of this CPO check list....To date, I have receive nothing! and when you ask, I get a very vague answer and with a semi-unclear answer indicating that one day I would get that checklist. Still nothing.....
Since I've own the car, the vehicle has been in the shop a lot. More than I would like....Currently in the shop now and it has been over a week with more parts on order. This last service order is 6 pages long....
Question to the group:
Should I feel slighted by Tesla that perhaps this vehicle was misrepresented?
Should I demand this so called CPO process the vehicle went thru when purchased?
Should I demand a new car?
I really do love the car, but I HATE having to take the car back for items that in my opinion should of been caught up front if the car did go thru a "CPO" process. The items recently addressed since I've own the vehicle are not overnight issues. these are things that should of and could of been caught if the car did go thru a CPO process.
Thoughts.....
but....
I am not happy with something very critical and I am hoping the group here can help. I was led to believe that buying a car directly from Tesla was the right thing to do....Buying a CPO vehicle would take care of any issues one would have when buying a car of this level. So I did....
I was also told the car would go thru a CPO process as part of the purchase. I read somewhere that all CPO when thru a very intense 216 point system so to make sure the car is presented to a new buyer in good condition. I was also told that I could get a copy of this CPO check list....To date, I have receive nothing! and when you ask, I get a very vague answer and with a semi-unclear answer indicating that one day I would get that checklist. Still nothing.....
Since I've own the car, the vehicle has been in the shop a lot. More than I would like....Currently in the shop now and it has been over a week with more parts on order. This last service order is 6 pages long....
Question to the group:
Should I feel slighted by Tesla that perhaps this vehicle was misrepresented?
Should I demand this so called CPO process the vehicle went thru when purchased?
Should I demand a new car?
I really do love the car, but I HATE having to take the car back for items that in my opinion should of been caught up front if the car did go thru a "CPO" process. The items recently addressed since I've own the vehicle are not overnight issues. these are things that should of and could of been caught if the car did go thru a CPO process.
Thoughts.....