Current Delivery Times

[waitingonMY]

How are you folks getting through to the service center? Have called a few times today and everything routes me back to Central Order Support and they “cannot” connect me to the SC.

No big deal, exercising patience, but curious.

I’ve been going on person.

 

[waitingonMY]

Delivery question - I have a Tesla trade-in offer. But Carmax is offering me about $3,500 more, so I‘m going with them. Do I need to call and let them know ahead of time?

I think so.

 

[digitalboi]

Sure - you'll see a representation of the car (pulling up on the left for instance on the highway) and it'll disappear for 2 or 3 seconds, then reappear. Happened multiple times in different circumstances while driving home.

Ah ok, yes I've seen that happen where the cars kinda jump around on the visualization. I've never had them disappear for that long its more like they kinda jump around next to you. it seems to be more when the cars are moving between the different cameras and the display is trying to figure out where to display them properly

 

[chewong]

Delivery question - I have a Tesla trade-in offer. But Carmax is offering me about $3,500 more, so I‘m going with them. Do I need to call and let them know ahead of time?

Depending on your state, you might have to pay sales tax when you are selling your car to carmax, whereas you don't have to pay sales tax when you are trading in with Tesla. I was about to sell my car to carmax but after accounting for sales tax, tesla and carmax have a similar offer. I just went with Tesla because I can just drop off my car on the delivery date at the dealership. Please correct me if I am wrong.

 

[noob_hunter_gu]

So my car just got more expensive by around $500. I ordered early April so I get the car in time. Tesla didn’t deliver and I am now moving to another city in a few days where sales tax is much higher.

 

[firstEvcar]

Guys my car was supposed to get delivered tomorrow (touchless) and just now received a call that they identified an issue with power train which they need to fix and my delivery will get pushed by a week.The guy said typically they see 2-3 with such issue and it seems I’m the lucky one ? Anyone else faced such issue?

 

[fender4645]

Depending on your state, you might have to pay sales tax when you are selling your car to carmax, whereas you don't have to pay sales tax when you are trading in with Tesla. I was about to sell my car to carmax but after accounting for sales tax, tesla and carmax have a similar offer. I just went with Tesla because I can just drop off my car on the delivery date at the dealership. Please correct me if I am wrong.

I think what you mean is that some states (most?) allow you to deduct the cost of your trade-in when determining the taxable value of the new car. So if your car is $60k and you trade in your existing car for $10k, you only pay sales tax on the difference - $50k. If you sell to a third party like Carmax or Carvana, you'll have to pay sales tax on the full $60k.

 

[hawaiiuser]

Delivery question - I have a Tesla trade-in offer. But Carmax is offering me about $3,500 more, so I‘m going with them. Do I need to call and let them know ahead of time?

Anytime before delivery. I did the same and your agreement will need to update. It was pretty instantaneous from when the SA removed the trade.

 

[myfirstmy]

finally got my SA on the phone. She says she has no visibility on the VINs so she has no info no updates no nothing. She said to just wait. I’m not sure of the purpose of their existence if they know nothing and can do nothing. (Still waiting for VIN since 4/9…EDD now says June 15-27…but it really doesn’t mean anything)

 

[electric_chair]

Well that happened fast. VIN 198XXX.

 

[casey1202]

Thought it‘d never happen but this guy just got vinn’d. 202xxx.
EDD 6/15 - 6/21

CONGRATS!!

 

[Pamdabull]

finally got my SA on the phone. She says she has no visibility on the VINs so she has no info no updates no nothing. She said to just wait. I’m not sure of the purpose of their existence if they know nothing and can do nothing. (Still waiting for VIN since 4/9…EDD now says June 15-27…but it really doesn’t mean anything)

I'm in the same boat. I ordered on 4/6. I think really think that people that ordered in early April got screwed over in the system. For some reason we all got put to way back in the line.

 

[Soosh]

I ordered a 7 seater in between you guys on Apr 23. Finger crossed...

Ordered 7 seater on 4/17. I saw @electric_chair got his already (congrats!). The waiting is killing me!

 

[DaddysCar]

finally got my SA on the phone. She says she has no visibility on the VINs so she has no info no updates no nothing. She said to just wait. I’m not sure of the purpose of their existence if they know nothing and can do nothing. (Still waiting for VIN since 4/9…EDD now says June 15-27…but it really doesn’t mean anything)

Call the delivery manager (DA) and/or email *yourcity*[email protected] and give your RN and ask them to call you. Leave your worthless SA out of it.

 

[JonInNH]

Well, well, well... Got a VIN and request for payment of balance this afternoon (6/1). EDD had jumped around a lot in the last few days. Yesterday was 6/14 - 6/24. Ordered on 4/20. Lowish VIN for this late a delivery. Guess it's from someone who couldn't pick up. VIN is 5YJYGDEE7MF1839xx

 

[blogreader]

So I decided to call the service center where I'd pick up (not the store where I put in the order), and the guy on the phone sounded like he was looking something up and then said I'd probably not get my car until July or August, because it's a 7 seater.

I asked if there were any other cars available that matched my general specs and he said there might be one, his manager would have to give me a call back.

Fun times.

I'm waiting for a 7 seater as well. What is your order date? And what is the EDD that shows up on the website?

 

[JonInNH]

Does anyone know when, by VIN #, when they stopped installing the radar? I just today, June 1, got my VIN. It's in the 1839xx range. I see other people getting VINs in the 203xxx range.

 

[Platini]

Does anyone know when, by VIN #, when they stopped installing the radar? I just today, June 1, got my VIN. It's in the 1839xx range. I see other people getting VINs in the 203xxx range.

1839xx is built in May and has no radar. Also possibly no passenger seat lumbar adjustment.

 

[Yeazy]

Got a call to deliver tomorrow! They said it will come with rear PPF but no mud flaps. Didn’t ask about lumbar but I’ll update tomorrow.

 

[Snafu81]

I thought the same thing awhile back, but People will add “555” or “655” for privacy purposes so they don’t reveal their exact vin.

I put "190XXX" for the last six digits of my VIN and it appeared in the spreadsheet as "190555". It seems to substitute 5's for any Xs.