question -- how are folks logging into the system outside the regular mobile app? from these discussions, looks like there's some sort of web portal I can use to access the system with customer vs. installer modes but I don't even know what that is or how to access.
You can do this from a web broswer... phone or laptop.
1) find out the Lan IP address for your PW+ TEG, or if you don't know how connect to the TEG wifi (Wifi password inside your pw+ inverter)
2) in the web browser connect to the IP (or 192.168.91.1 or 192.168.92.1 as the address URL if connected to the TEG wifi)
3) login as installer mode with your email
4) toggle the on/off switch on the right of any powerwall (I would flip off, wait 1-2 seconds before flipping them on)
That should grant you access to installer mode. with the System page being the useful one to us. The powerflow is more real time than the phone App. PW percentage can be slightly different.