Delivery day

[Gary52]

My model x is being delivered next week. Unfortunately I am out of town for two weeks so I am sending my daughter to pick up my car and drive it to my garage.

Other than the basic paperwork and driving instructions she will need to drive it to my house, does she need to do anything else?
For example, does she need to name the car or start an account? (I already have activated my Tesla account).
How do I get the Tesla app initiated so when I am away I can see if the battery is charging?

Anything else I should have my daughter be prepared for?

Thanks

 

[boaterva]

First question is, can she legally do this without some sort of power of attorney? The paperwork I signed are ownership documents.

 

[Tiger]

I would recomend not accepting delivery before going through the delivery checklist for possible quality issues.

Also, please after taking delivery, update your experience to the Model X Order/Delivery Tracking - Google Sheet

 

[Gary52]

First question is, can she legally do this without some sort of power of attorney? The paperwork I signed are ownership documents.

Yes. She has power of attorney and Tesla has signed off on her picking it up

 

[boaterva]

Yes. She has power of attorney and Tesla has signed off on her picking it up

Excellent, that's the first hurdle.

Besides that, she doesn't *have* to do anything. If she sits through everything the DS (Delivery Specialist) does, they will choose a car name (can skip it, or trivial to change later), and she will know everything about the car and can train you. The car will show up in the app later the same day or maybe the next if slow to process.

Perhaps good to do this so she will be able to handle the car (driving and functions) on the way home. The more training/knowledge, the better.

As was mentioned, going over the car with one of the delivery checklists is an excellent idea. Either right then, if she wants to, or no one drives the car a foot after getting it home, and you do so when you get home. Tesla will be well aware that you didn't see the car at delivery, so there shouldn't be a problem getting issues fixed. Having things fixed on the spot is a lot easier, though. My only issue was a charge port door that didn't want to close, and they fixed it in ten minutes. Lots better than coming back later (and it depends on your distance from the SC, also).

Best of luck and fun to the both of you!

 

[croman]

The car is fairly normal to drive (Except its way faster and more powerful than anything she has likely driven so a light foot with the accelerator is recommended). It will drive very smoothly with no lag.

The key settings are:
1. creep (I recommend off but those used to automatic ICE transmissions are not used to the car doing nothing unless its commanded to, they are used to cars continuously trying to move forward regardless of whether it is prudent). I turned off the moment I got the car and love having it off but its personal preference. Without creep mode the car will roll backwards on hills unless hill hold braking is enabled (Press firmly on brake and a (B) appears in light gray text that indicates the car is holding the brake until the driver presses the brake again to disengage or presses the accelerator).

2. Regen braking - low or standard. I selected standard but once the accelerator is lessened or removed, the car will immediately capture kinetic energy and convert it to potential energy in the battery. This is very efficient but it results in a different driving experience. You can one pedal drive above 5mph but the physical brakes are needed to bring the vehicle to a complete stop. Most ICE drivers will not like this at first but once you get your head around it, its the best thing about EVs.

3. AP - I'd avoid this because it takes a lot of getting used to but if its a long drive home on the highway, have the DS go over this repeatedly to ensure she knows both how to activate it as well as the many ways to disengage it as well as how to ensure it is operating properly (she must handle all driving tasks as if AP is not active and just nanny/supervise the car).

Otherwise its mostly like a normal car except the whizbang tech which can be ignored for a maiden voyage home.

Congrats!

 

[Gary52]

Excellent, that's the first hurdle.

Besides that, she doesn't *have* to do anything. If she sits through everything the DS (Delivery Specialist) does, they will choose a car name (can skip it, or trivial to change later), and she will know everything about the car and can train you. The car will show up in the app later the same day or maybe the next if slow to process.

Perhaps good to do this so she will be able to handle the car (driving and functions) on the way home. The more training/knowledge, the better.

As was mentioned, going over the car with one of the delivery checklists is an excellent idea. Either right then, if she wants to, or no one drives the car a foot after getting it home, and you do so when you get home. Tesla will be well aware that you didn't see the car at delivery, so there shouldn't be a problem getting issues fixed. Having things fixed on the spot is a lot easier, though. My only issue was a charge port door that didn't want to close, and they fixed it in ten minutes. Lots better than coming back later (and it depends on your distance from the SC, also).

Best of luck and fun to the both of you!

Thanks for the information. I'm so disappointed that I can't pick it up but Tesla said they will answer any of my questions once I am back home. Thanks again for taking time to write.

 

[Gary52]

The car is fairly normal to drive (Except its way faster and more powerful than anything she has likely driven so a light foot with the accelerator is recommended). It will drive very smoothly with no lag.

The key settings are:
1. creep (I recommend off but those used to automatic ICE transmissions are not used to the car doing nothing unless its commanded to, they are used to cars continuously trying to move forward regardless of whether it is prudent). I turned off the moment I got the car and love having it off but its personal preference. Without creep mode the car will roll backwards on hills unless hill hold braking is enabled (Press firmly on brake and a (B) appears in light gray text that indicates the car is holding the brake until the driver presses the brake again to disengage or presses the accelerator).

2. Regen braking - low or standard. I selected standard but once the accelerator is lessened or removed, the car will immediately capture kinetic energy and convert it to potential energy in the battery. This is very efficient but it results in a different driving experience. You can one pedal drive above 5mph but the physical brakes are needed to bring the vehicle to a complete stop. Most ICE drivers will not like this at first but once you get your head around it, its the best thing about EVs.

3. AP - I'd avoid this because it takes a lot of getting used to but if its a long drive home on the highway, have the DS go over this repeatedly to ensure she knows both how to activate it as well as the many ways to disengage it as well as how to ensure it is operating properly (she must handle all driving tasks as if AP is not active and just nanny/supervise the car).

Otherwise its mostly like a normal car except the whizbang tech which can be ignored for a maiden voyage home.

Congrats!

Thanks for the advice and for taking the time to help me.

 

[Need]

The car will show up in the app later the same day or maybe the next if slow to process.

For us, the car shows up on delivery in the app. I had the account setup for a month before delivery and every time I check, including the morning of the delivery, the app said I don't have a car with this account or something like that. So I asked the person on delivery and she said to check it now.. and sure enough it was there. It has your car GPS location so OP you could watch the drive home the entire way remotely making sure your daughter got home and not take it out to drag race it.... LOL.

 

[Gary52]

For us, the car shows up on delivery in the app. I had the account setup for a month before delivery and every time I check, including the morning of the delivery, the app said I don't have a car with this account or something like that. So I asked the person on delivery and she said to check it now.. and sure enough it was there. It has your car GPS location so OP you could watch the drive home the entire way remotely making sure your daughter got home and not take it out to drag race it.... LOL.

Now I'm really concerned if my daughter takes it out with her friends and is tracked...yikes.. there goes the warranty!!

 

[rohitgarewal]

Why don’t you just pick it up when you get back?

 

[MiamiEV]

I got the call that I have been waiting for as well. I was told it will be in on Wednesday but I am going to be out of town. The rep suggested the day before I leave. She said she was pretty sure she could pull it off. I assume this was suggested as they typically look over the car and fix items that need attention.

Ultimately I asked that we delay delivery until I return and I am now set for next Monday morning. Sunday was possible but the rep did not want to do it late on Sunday as there will not be a technician there should they be needed. I recommend waiting until you get back. You will not have to worry about anything, it will be in a secure lot, you will get the see the car set up for your delivery. It is worth the wait.

 

[RVD98072]

There is a setting to make the car visible in the app. The delivery specialist can set that up so the car will show up in the app starting delivery day (so you can track the car, etc.).

As for your daughter driving it home, it should be pretty easy. As others mentioned, things like turning creep off, turning on chill mode, setting regen is low, etc. will make it drive more like an ICE car. The DS can set that up if you tell them to do so.

As for the checklist, I read through it before I took delivery but I didn't sit there and go through everything. I just did a once over as detailed as I can with my eyes for about 1-2 minutes and declared it good.

 

[Gary52]

Why don’t you just pick it up when you get back?

I thought that I had to take delivery within 7 days once the delivery destination received it. Is this not true or are they flexible?

 

[Gary52]

I got the call that I have been waiting for as well. I was told it will be in on Wednesday but I am going to be out of town. The rep suggested the day before I leave. She said she was pretty sure she could pull it off. I assume this was suggested as they typically look over the car and fix items that need attention.

Ultimately I asked that we delay delivery until I return and I am now set for next Monday morning. Sunday was possible but the rep did not want to do it late on Sunday as there will not be a technician there should they be needed. I recommend waiting until you get back. You will not have to worry about anything, it will be in a secure lot, you will get the see the car set up for your delivery. It is worth the wait.

Will they keep it for 10 days or so? I thought you had to get it out of their lot within 7 days

 

[rohitgarewal]

They will be flexible. For example I’m going out of the country on the 22nd, returning on the fourth. If the car arrives on the 23rd, they said they would hold it for me and my finance rate. Just talk to them.

 

[MiamiEV]

I thought that I had to take delivery within 7 days once the delivery destination received it. Is this not true or are they flexible?

They are keeping mine an extra 4 days. I do not think they were excited about it but did not give me a problem. The impression I got is they want to make you happy and if it takes their holding the car a few days they will.

 

[bmah]

Will they keep it for 10 days or so? I thought you had to get it out of their lot within 7 days

Just explain the situation and ask them nicely if you can delay until you get back from your trip. The worst they can do is say "no", right?

(I delayed my Model S delivery at the factory for 7 days to accommodate my wife's work schedule, they said "fine", no questions asked.)

Bruce.

 

[croman]

My delivery date was just before X-mas in 2016. Tesla wanted to know if I'd be out of town since that was common around X-mas and space on their lot was limited (end of quarter and end of year). Luckily that's not an issue for OP and they indicated if it wasn't X-mas, accommodating vacations is usually not an issue.

I agree with @bmah -- it can't hurt to ask nicely. Just hope that you get some response. In my experience, sometimes communication can be intermittent.

 

[Gary52]

Just explain the situation and ask them nicely if you can delay until you get back from your trip. The worst they can do is say "no", right?

(I delayed my Model S delivery at the factory for 7 days to accommodate my wife's work schedule, they said "fine", no questions asked.)

Bruce.

Thank you for your kind response. The service center is only 15 min from my house so I went and visited the delivery expert assigned to me and he told me not to sweat it, that we would work through it when the time comes. So to seems like they will be flexible with me. Thanks for the advise