Rooster6655
Active Member
A not particularly impressive aspects is that Tesla has sent a payment balance and their avct details to my email in a plain text message and has not attached a final invoice. The payment details and final balance invoice are also not showing up on online account (only the appt date and Vin showing) By security I will call them back and ask again account details on the phone. but I find not entirely professional that these informations are not synced to online accounts. They had 3 years to prepare for this...and process looks a bit improvised...
Good point, not worth the risk that the details have been modified.
I know this doesn't really give you any more assurance but if it helps in any way I am in exactly the same position, however the bank account details they gave me are identical to the ones I used 5 years ago when I paid for my model S so I was pretty confident the money was going to the right place.
For you as a previous customer you can check but for new buyers it is a concern, I would only trust the online website and an official invoice for bank details to be honest even though it sounds unlikely to be wrong, you never know with some email scams they could target potential Tesla customers especially with all the scams you hear about with banks, not worth the risk.
You can always phone up to confirm the details are correct.