OD: 1/12
MYLR white/black, all standard.
Delivery day #1 (1/27):
Rejected delivery of an Austin build. For the main issues, there was an uneven panel above the rear wheel along the driver side that was sticking out the side of the vehicle, there were scratches all over the rear bumper cover, scratches/bubbles/chips/missed spots and paint transfer (blue and black) along various spots on the body (but mostly the rear), excessive bumps along the rubber trim of both passenger doors, the driver-side plastic molding along the door edge was almost completely popped off, and there were various stains/scratches/flakes along the black interior of the seats.
According to my SA, the driver-side plastic door molding could be popped back in, and the bumps along the rubber trim was “normal” (even though it was only present on one side of the car). The panel that was sticking out would need evaluated to see if the defect was “in spec” or not, but for sure the exterior body would need sanded, sandblasted, and repainted, the rear bumper replaced, the protruding panel likely replaced (because it is cheaper to replace than repair), and the interior cleaned up, as he thought the seat issues were factory adhesive that was spread all over the place. The vehicle would need at least a week in a body shop for the paint issues, and then more time to have a Tesla tech take care of the panel and bumper, and a day for the interior cleaning…so maybe two weeks?
Also true to an Austin build, the doors were really hard to shut properly. Not an issue, just an observation.
I expected at least one issue, but all of those together were just too much for me to accept. It was almost like buying a really used car that had been in an accident, but the body shop did a bad repair job, and had dogs that ran freely along the interior scratching things up.
VIN is being released, and it will likely be a few weeks (at least) before I can get another one due to current demand. My SA did say they are rushing these things like crazy at the factory, so the issues I experienced are not really surprising.
Today I also learned:
- When rejecting a vehicle after paying cash for it, it can take upto 8 weeks to get your money back
- Also when rejecting, your initial order is put on “hold” automatically until a new VIN is acquired. You only get one “hold” status per order. After that, you MUST accept the second VIN/vehicle, or your order WILL automatically be canceled, no matter the condition of that vehicle. Tesla at that point considers it has made every possible effort to fulfill the order.