Does Tesla have automatic "call the ambulance in case of wreck" telematics ie MBZ?

[calisnow]

Anyone know this? If not, is it a feature promised on the software update list? Years ago my dear mother unintentionally ran a red in my BMW 545i - which I'd had only two months - and tapped another car. The impact was enough to set off the car's telematics system (which she didn't even know the car had) and moments later a disembodied voice in a call center was speaking to her - asking if she was okay, etc.

It just occurred to me today that I had assumed Model S has this Onstar/Teleaid type of telematics but then I looked at their site and can't find anything about it.

 

[trils0n]

I believe the car contacts Tesla. Many who have been in accidents where airbags deploy report receiving a call from Tesla shortly after the incident.

 

[calisnow]

I believe the car contacts Tesla. Many who have been in accidents where airbags deploy report receiving a call from Tesla shortly after the incident.

Thanks - weird that it isn't a feature listed on the safety specs on their website.

 

[brkaus]

May not be worth the liability to list it.

 

[DFibRL8R]

The newest systems use Advanced Automated Crash Notification (AACN) to notify the local 911 center that a crash has occurred, the location and likelihood of severe injuries based on sensors in the car. There's emerging data on these systems being able to accurately predict need for a trauma center better than a trained paramedic on the scene. This is an available option on cars with Onstar (has a subscription fee). Certainly the latest Teslas are not lacking in the sensor category. The question is does Tesla take that next step if a serious crash occurs and they attempt to contact the driver by voice? Will they contact the local 911 call center and notify of the crash if the driver requests or if the driver does not respond (unconscious)?

 

[P85Dave]

I hope if they are not able to reach you, they will call and request assistance for you and direct them to where the car is...

Great question BTW!

 

[brkaus]

I have heard of cases where they have contacted the driver. However, I do not believe it is in anyway an official, supported, guaranteed service.

Maybe some day they will have it as an upgrade.

Probably not worth the liability.

 

[Lasttoy]

On another post someone was asking about refresh. Here is one item that should be top of list. Onstar is great. Several of my friends have seen it work great.

 

[Joshker]

There's emerging data on these systems being able to accurately predict need for a trauma center better than a trained paramedic on the scene.

As a Paramedic who responds to traffic accidents and makes that call on a routine basis, I’d be interested in seeing that emerging data... Numbers (data from the car) do not tell the whole story of a traffic accident, there are a lot more viables than simply G forces at play here.

 

[ModelNforNerd]

I'm commenting mostly to follow this thread. The in-laws were in town this past weekend, and that was one of the flood of questions my MIL had about how "connected" the car is. I told her I honestly had no idea, because the car doesn't have 2-way "OnStar"-like voice connectivity.

 

[chillaban]

The systems that GM, Audi, and Mercedes have are pretty neat. It's got a dedicated circuit and a dedicated route to the speaker system so that it has a better chance of working after a severe crash even if the car had to deploy pyrotechnic HV/LV battery cutoffs.

So yeah, Tesla doesn't have the same feature per se, though people do anecdotally report getting a wellness check from HQ sometimes, shortly after crash.

 

[DFibRL8R]

As a Paramedic who responds to traffic accidents and makes that call on a routine basis, I’d be interested in seeing that emerging data... Numbers (data from the car) do not tell the whole story of a traffic accident, there are a lot more viables than simply G forces at play here.

http://www.aacnems.com/wp-content/uploads/2015/08/Wang2015-ISPstudy.pdf

In this 2015 study which reviewed OnStar data from about 800 crashes and looked at actual patient outcomes, the sensitivity of predicting serious injury based on telemetry crash data was 63% which is far superior to typical trauma field triage decision schemes which are routinely used to determine which trauma patients should go to the highest (Level I and II) trauma centers (they use physiologic, anatomic and mechanism criteria and are about 40% sensitive).

Don't be insulted, doctors used to think they could use their physical exam techniques to do a super-awesome job diagnosing appendicitis, then CT scans came along. Having cared for thousands of trauma patients in my career, I can attest to the pitfalls of relying on history, MOI and physical exam findings to accurately predict the presence of significant internal traumatic injuries. Serious occult injuries are quite common. The idea is enhancing the clinical assessments of paramedics and trauma specialists by providing the PSAP and EMS providers with actual crash sensor data that is analyzed real-time and compared to the known crash characteristics (from prior crash testing) of the specific vehicle.

I would like to see Tesla take the lead on this interesting area of injury prediction.

 

[ICUDoc]

In Australia, the Tesla calls Tesla. Tesla then calls you, which is a bit of a joke, really, if you're lying there with your brains leaking out your nose.
Was pretty funny to have the very polite Tesla Norway rep ring to see if i was ok!

 

[Az_Rael]

I believe the car contacts Tesla. Many who have been in accidents where airbags deploy report receiving a call from Tesla shortly after the incident.

Thanks - weird that it isn't a feature listed on the safety specs on their website.

Tesla does not have this system. In my accident, all my airbags went off, and I did not receive a call from Tesla. If I had been injured or unconscious, I would have had to wait for a passerby or witness to call 911.