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I did the touch-less wash, rear passenger door opened during every time the sprayer was on that door handle.
Is there a way to disable the doors from opening?
I did the touch-less wash, rear passenger door opened during every time the sprayer was on that door handle.
Is there a way to disable the doors from opening?
I grew up in California, am back in California and have spent most of my life in CA. But, I did live in WA state for over 9 years.Rule #1. Never take your car to a car wash. Touchless or not.
Rule #2. Get an electric pressure washer and wash it yourself. It's easy and fun.
Thank you all for documenting this so well!
This problem just happened to our September 2020 Model Y. We experienced it on the rear driver side door. We played with the door, opening and closing, trying to get it to sense that the door was closed. At one point it would think the door was closed but would change the rear door to open when we opened only the front driver door! Thankfully it settled out and we didn’t have to drive home with a constant warning beep. Does, indeed seem like water getting on the electrical stuff and causing false signals.
I will set a service appointment and point to this thread as reference.
Mobile service came to my home this morning. He said the logs of the car shows the door latch releasing without the door handle being actuated. He replaced the door latch of the offending door. He then checked all the seals and such, had the whole door apart. He didn’t see anything else out of place. Took him about an hour.
I’m afraid to test it in a car wash again. But, the engineer in me will make me do it!
Mobile service came to my home this morning. He said the logs of the car shows the door latch releasing without the door handle being actuated. He replaced the door latch of the offending door. He then checked all the seals and such, had the whole door apart. He didn’t see anything else out of place. Took him about an hour.
I’m afraid to test it in a car wash again. But, the engineer in me will make me do it!
- Did you go and try the car wash again? I have had the same issue and have to drive 2 hours for Service so trying to determine if it is worth if to have the service. It has done it twice for me now. The first time right as we pulled into the car wash so water was gushing in the whole time and then towards the end of the car wash yesterday. Went to the same car wash 2 times before and never had any issues. Frustrating.
I have not gone to the carwash again. The Y is my wife's car. I asked her about going to the wash again, to test. She has been reluctant but is now more willing because of your request. We will try this week. We will bring towels and one of us will sit in the back to use them, if needed!
The SAME exact issue happened to me.... made a video documenting and posted up on YouTube so others would know. As the OP in this thread said, it has to do with the wire harness clips. Tesla ordered a completely new wire harness and the service center is finally replacing mine next week along with a bunch of other delivery quality control issues that still need fixing.
Appreciate it!! I was thinking of a way that I could secure a garbage bag to catch the water also. The other weird things is we went to the car wash 3 or 4 times with no issue but then the last two times it happened. Did the technician think it was the result of going to the car wash that started the problem or just inconsistent. Appreciate you giving it another try.
So they didn’t do anything at the service appointment despite ordering a new door harness and delaying y service appointment by 1.5 weeks waiting for the new part. Mostly Bc they couldn’t reproduce the problem. Obviously I took a video so they could see the problem Bc the damn service center was closed on the weekends. But they said if it happens again they will take apart the door.@RenoMD please keep us posted, hope they get it fixed at your appointment.
We have a 2021 November build Y. Same issue, same driver side passenger door.
It first happened a few weeks ago during heavy rain. The door showed it was open and the window rolled down while I was driving on the freeway. I had to pull over and attempted to close the door multiple times. It eventually closed after those multiple attempts.
It happened again about a week or so ago again in the rain. It showed the door open and window rolled down again but it was intermittent and the error eventually went away on its own.
I washed the car today and the same error occurred again. I tried to close the door multiple times to no avail. I inspected around the door and discovered the rubber seal that the wires from the body of the car to the door goes through was not seated properly and some wires were exposed I reseated the seal, closed the door and the error went away immediately. I hope that's the issue.
I didn't get the aired other times I wash the car so I assume the seal unseated at some point
Great car and comfortable to drive but it sure has a lot of quirks and build issues.
I had the same issue. I put the seal back and worked fine immediately. I had to reset the auto/up down after. I had mobile service come out to look into this issue along with my driver side windshield washer. They did the same I did which is to reset the switch and test. We had some rain a couple of days ago and there were no issues. I would assume the seal is the culprit and to check periodically if it does come lose again.View attachment 635556
So they didn’t do anything at the service appointment despite ordering a new door harness and delaying y service appointment by 1.5 weeks waiting for the new part. Mostly Bc they couldn’t reproduce the problem. Obviously I took a video so they could see the problem Bc the damn service center was closed on the weekends. But they said if it happens again they will take apart the door.
well I know what happened but since the water tight seal I pushed back in there hasn’t been any further issues while washing my car. We will see Bc I’m going to power wash it next week.