Drivers and passenger door not opening fully

[Hitchhik3r]

I recently picked up a new MXP and immediately noticed on day of delivery that both the driver's side and passenger side door open cracks open when pushing the door handle. Now I'm being told by the service center this is normal with all new model X since there is no USS and that eventually there will be a software update that will allow the doors to fully open again. I just wanted to check here whether this is really true?? It is incredibly annoying getting in and out of the car having the door barely crack open and waiting until the auto mechanism disengages before being able to swing the door fully open.

 

[untilcomplete]

Door don’t use USS for opening. Newer MXs don’t open fully compared to pre refresh. By design.

 

[Hitchhik3r]

Door don’t use USS for opening.

How do the FWD adjust the opening to accommodate obstacles?

Newer MXs don’t open fully compared to pre refresh. By design.

Please elaborate. How is barely opening a crack despite zero obstacles a design feature.

 

[untilcomplete]

The FWD doors themselves have USS. I thought you meant the USS parking sensors. I don’t know why but only the refresh s/X barely open. Maybe they took away the USS on the front doors and will rely on Vision

 

[ptronus31]

My experience looking at new refresh Model X at the local store is that the doors on HW3 cars open all the way and that the HW4 cars doors do not.

 

[GoVols!]

I was told the hw4 is simply waiting for an update and then they will fully open again.

 

[KDiZ88]

Picked up 2023 MX (traded in 2020 MX) and it was the first thing I noticed and drives me nuts.

 

[holeydonut]

Picked up 2023 MX (traded in 2020 MX) and it was the first thing I noticed and drives me nuts.

Just wait until you see all the handprints from the funny way people have to grab the interior trim or b pillar to open the door.

Btw ultra red with 22” with the aero inserts is

 

[outie]

Everything starts from scratch on every iteration of hardware update.

I imagine in the future your FWD will only crack open to allow a skinny person to pass through when they introduce a new HW5, until a software update fixes it (after few months). Welcome to Tesla.

 

[henderrj]

It comes up fairly regularly, but let's repeat it again here. Anything a person at the service center tells you is strictly a guess. Tesla doesn't tell them anything. They only know exactly what they need to know. This is a problem with top-down management like Tesla has. One might say dictatorial rule. Still love the company, but I am getting tired.

 

[rpo]

I have a 2023 X where the front doors almost always only open a few inches as well. But every once in a while, the driver's door opens fully and at about double the regular speed like it is possessed. It has happened twice when I parked next to my garage where I keep the trash cans a couple of feet from the side of the car...and it opened at high speed INTO the corner of my trash can.

I am so used to hitting the door button, waiting for the door to open a couple of inches, then waiting for the motor to disengage so I can push/pull it open the rest of the way that I don't keep my hand on the door because, well, I should not need to if the doors operated correctly. Once I realized it was opening all the way, I could not react quickly enough to grab it. The 2nd time it happened, the trash can was empty, and it actually tipped the can up against the garage wall. I think my X knows it is itself garbage and just wanted to be with like friends.

 

[gulbranson]

We just took possession of our Ultra Red MX yesterday and it's doing the same thing. Our 2018 2.5 MX has always worked with both doors opening all the way for easy ingress/egress. Has anyone actually spoken to Tesla Support about this problem? This cannot be a design feature...it needs to be fixed, it's driving me nuts.

 

[houstonian]

Can add another datapoint for an early April 2023 build X - front driver & passenger door only crack.

FWDs on both sides appear to be operating normally (although I've yet to have the car in a tight, enclosed spot).

 

[ptronus31]

Can add another datapoint for an early April 2023 build X - front driver & passenger door only crack.

FWDs on both sides appear to be operating normally (although I've yet to have the car in a tight, enclosed spot).

Second this. Also early April build. Same behavior. The FWDs work fine and as expected in tight places.

 

[cstromme]

Second this. Also early April build. Same behavior. The FWDs work fine and as expected in tight places.

How do you see when the build date is? My VIN ends with 393738 if that helps.

 

[ptronus31]

How do you see when the build date is? My VIN ends with 393738 if that helps.

Driver's door jam has the build placard with all sorts of good stuff on it, including build date. It only lists month and year, but I know it was in local inventory on April 8, and it is marked as a 4/23 build, so it must have been early April.

 

[cstromme]

Driver's door jam has the build placard with all sorts of good stuff on it, including build date. It only lists month and year, but I know it was in local inventory on April 8, and it is marked as a 4/23 build, so it must have been early April.

Haven’t taken delivery of the car yet. Was just curious to figure out the actual build date.

 

[JessmanPlaid]

Confirmed. I have a 5/23 build and the driver door only opens a few inches. Our previous 2020 would fully open.

 

[ptronus31]

Confirmed. I have a 5/23 build and the driver door only opens a few inches. Our previous 2020 would fully open.

What is the passenger door behavior?

 

[rpo]

ImI

What is the passenger door behavior?

I can't say that I've noticed the passenger door behaving differently on mine. Seems to open a few inches 90%+ of the time, and randomly open all the way the rest of the time...with no logical reasoning as to why.