For Model 3 owners having trouble using the eMotorwerks JuiceBox Smart Charging feature, I received this email from eMotorWerks today:
“Thank you for your participation in eMotorWerks Rewards program.
We appreciate you identifying your Tesla Model 3 in your JuiceNet mobile app. As a result, as of Tuesday August 21st, we have implemented special handling of your smart charging events to accommodate Model 3s. You will notice that your car may reduce its charging rate during the night, but not shut off entirely, before returning to a higher charging rate.
This is due to Model 3s not currently following the J1772 charging port standard. Similarly, we strongly recommend use of your Tesla's time-of-use settings, rather than your JuiceNet settings, if applicable. In both cases - smart charging events and time-of-use settings - the Model 3 will not "wake-up" due to instruction from an EV charging station.”
The Smart Charging program website is https://emotorwerks.com/rewards .
“Thank you for your participation in eMotorWerks Rewards program.
We appreciate you identifying your Tesla Model 3 in your JuiceNet mobile app. As a result, as of Tuesday August 21st, we have implemented special handling of your smart charging events to accommodate Model 3s. You will notice that your car may reduce its charging rate during the night, but not shut off entirely, before returning to a higher charging rate.
This is due to Model 3s not currently following the J1772 charging port standard. Similarly, we strongly recommend use of your Tesla's time-of-use settings, rather than your JuiceNet settings, if applicable. In both cases - smart charging events and time-of-use settings - the Model 3 will not "wake-up" due to instruction from an EV charging station.”
The Smart Charging program website is https://emotorwerks.com/rewards .