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EU finalize and deliveries
- Thread starter felixtb
- Start date
Lots of interesting stuff happening!!
Went directly to the indicated delivery centre(never knew this one existed btw) and on showing my VIN, they said car is still in Baltimore for Q2 probable delivery .
After a lot of arguments/explanation they agreed they are clueless but said no way deliveries can happen next week as they have a pending 600 M3/MY delivery backlog lined for next week. Insurance company also has not received any document so far. Looks like one royal mess!!
Call centre via an option to buy something
. Service, delivery & complaint options don’t even respond. This option worked well interestingly!
Karotentrekker
Member
SmartCall centre via an option to buy something
Karotentrekker
Member
No way…. What a mess!
Have you checked your VIN on the Hoegh website before? To see if it was reported on board of the Osaka?
strange my MSLR was on the same boat, just got a call from the SC, delivery date this Thursday...
Looks like the whole confusion is because the Osaka vessel only berthed yesterday in Zeebrugge(cargo discharge probably has now begun?) though it was scheduled 19th.
Appears it was in port in Rotterdam till 22nd. Hopefully now things get moving!
I have in the meantime a final invoice in my account and continuous SMS from Tesla to complete formalities but DC still cannot find the car and no callbacks from Sales or rescheduling either
Looks like the whole confusion is because the Osaka vessel only berthed yesterday in Zeebrugge(unloading probably has now begun).
Though final It arrived in Rotterdam on 19th and was there for ~3 days. Hopefully now things get moving. I have in the meantime a final invoice in my account but DC still cannot find the car.
Same as mine!! They were the ones that confirmed they have no clue and no MX/MS have arrived as per their records which show my VIN still in Baltimore! I have requested the Zaventem sales desk to give me a call to clarify but they have not so far!
Karotentrekker
Member
The Osaka is in Antwerp I believe, not Zeebrugge. It came there directly from Rotterdam, if I got it right. So not been to Zeebrugge either…Looks like the whole confusion is because the Osaka vessel only berthed yesterday in Zeebrugge(cargo discharge probably has now begun?) though it was scheduled 19th.
Appears it was in port in Rotterdam till 22nd. Hopefully now things get moving!
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I have in the meantime a final invoice in my account and continuous SMS from Tesla to complete formalities but DC still cannot find the car and no callbacks from Sales or rescheduling either
I was assuming that port denotes Zeebrugge where the unloading usually happens but if this is accurate another twist in the tale… Tesla keeps our day’s interesting…
After ~3 yrs of zero correspondence, I have 8 sms and 6 emails from Tesla(system generated I guess) since yesterday pushing to do everything asap
. Talk of persistence.My leasing company is telling papers are not ready and there is risk that I do not take delivery. It will never endAny other deliveries planned next week ? It's gonna be a long week for me till Friday
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The HOEGH OSLO unloaded my car with its confirmed VIN in Barcelona about a month ago. I went to the delivery center today and saw no new cars. If I hadn't rented one for a day, I would have grown impatient with the wait. However, having done so, I can attest that the car is truly excellent and worth the delay
angel
Model S LR 2023 / Model S P85 Signature 2013
My Tesla Advisor just texted my last night with the good news that my car is on the way from Rotterdam. Delivery March 28My SA told me car should arrive on march 20 in Europe. Trip to Paris + leasing company paperwork should lead to delivery early April. Who knows, it may be be real this time, after 2 years of waiting
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