EVannex

[themacs]

Does anyone know the telephone # or how to contact:

EVannex™
5051 NW 13th Ave., Ste D
Pompano Beach, FL 33064

I want to order some items but have a question and their "contact" information does not work. It keeps throwing errors.

Does anyone have any experience with the wheel protection kit?

Thanks for any help.

 

[SteveS0353]

Does anyone know the telephone # or how to contact:

EVannex™
5051 NW 13th Ave., Ste D
Pompano Beach, FL 33064

I want to order some items but have a question and their "contact" information does not work. It keeps throwing errors.

Does anyone have any experience with the wheel protection kit?

Thanks for any help.

I bought the Wheel Bands from the EVannex site, but I have not tried to contact EVannex, so can't help you with that.

I eventually removed the Wheel Bands and installed Rim Blades instead. IMHO, they are easier to fit, and do a better job of protecting the wheel. There is more information and photos in the thread -> #17

 

[Gizmotoy]

Their email address for questions and information is [email protected] . I'd try that. They're on Twitter as well, which is another option. No phone number that I'm aware of.

 

[dweeks]

Does anyone know the telephone # or how to contact:

EVannex™
5051 NW 13th Ave., Ste D
Pompano Beach, FL 33064

I want to order some items but have a question and their "contact" information does not work. It keeps throwing errors.

Does anyone have any experience with the wheel protection kit?

Thanks for any help.

I had the same problem as you did with the contact form on the web site.

Try this guy:

Javier Barrero
Customer Service
[email protected]

 

[themacs]

Thanks !

 

[djhoch]

I had the same problem as you did with the contact form on the web site.

Try this guy:

Javier Barrero
Customer Service
[email protected]

I sent an email to Javier Barrero, but it was returned saying his email address is no longer valid. I also sent an email to Matt Pressman at [email protected] and it was not returned, so I assume it was delivered. Having said that, I have still not had a reply from them, and I have tried their "Contact Us" link on their website several times over the past couple of weeks, so I'm having serious concerns about this company.

 

[IchDochNicht]

Aftermarket companies like EVANNEX are usually small, and often run as side businesses. They don't have a 24x7 call center or email support, as the people running such companies usually have a life as well. I know, because I used to run a small company like this, many years ago for a different type of vehicle...

Having said that, I just received my first shipment from EVANNEX, and was impressed by the out-of-the-box experience. Everything was neatly packed, there was good documentation, and everything followed the EVANNEX corporate identity. I was quite impressed!

 

[djhoch]

The email I sent yesterday addressed to Matt Pressman, at Evannex, got a response this morning. For anyone having problems getting a response using the Evannex.com contact email, try sending to: [email protected].

 

[Jimmy 1]

I bought a couple of items, not a great experience. Overpriced and not well manufactured. There are other vendors with excellent customer service to mess around with is one.

 

[Kvocal]

I ordered a car covered from these guys. Unfortunately, when I went to check on the status of the delivery I notice that it was delivered according to FedEx records. Unfortunately, I never received a package. I contacted them to see what options I had. I was told by who ever answered my email response that once a package delivered is no longer the responsibility. I contacted FedEx and when I told them that the shipper says their responsibility has ended, FedEx was surprised and stated that most shippers what at least filed a claim for a lost package. I guess that's too much work and not worth the effort. Looks like they may just have my money and I have no car cover.

 

[jkoya]

Once I made the cc payment to evannex, they never answered any of my "Contact Us" messages. Worst customer service and I will not purchase anything from them again.