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Excellent Customer Service (Tempe AZ)

Discussion in 'Model S' started by Evoforce, Feb 11, 2019 at 10:49 PM.

  1. Evoforce

    Evoforce Member

    Joined:
    Apr 19, 2017
    Messages:
    708
    Location:
    Fountain Hills AZ
    Again, I have received customer service that was professional, courteous, expedient and they kept me informed and aware. I was also cheerfully provided a Tesla loaner! Everyone has treated me well there (the few times I have gone for service) and they have done a great job. I appreciate that! They deserve the praise...
     
  2. nweck

    nweck New Member

    Joined:
    Dec 4, 2018
    Messages:
    2
    Location:
    Goodyear, AZ 85395
    That is my service center also. I have only used them once and found the same service and experience.
     
  3. maximizese

    maximizese Member

    Joined:
    Jan 16, 2018
    Messages:
    69
    Location:
    California
    I picked up my used Tesla there about a month ago and was very pleased. I was in and out in less than an hour. The receptionist and delivery rep were friendly and prompt. Folks waiting in the lobby area seemed fine; a lot of people seem nervous/mad while waiting for service at the dealership.
     
    • Like x 1
  4. ac_power

    ac_power Member

    Joined:
    Jan 23, 2019
    Messages:
    46
    Location:
    Arizona
    The CPO delivery few months back has a story, but ended up pretty well.
    First service appointment 3 weeks after picking up was actually very smooth and courteous.
     
    • Like x 1
  5. Don TLR

    Don TLR Member

    Joined:
    Jul 27, 2017
    Messages:
    812
    Location:
    Apache Junction AZ
    I've had noting but praise for this location. I originally picked up my car as an actual CPO there and it was immaculate (still is) and have always been treated like a rock star there. A few times they've Goodwilled me some nice services and now have Tesla Enterprise cars, though running chill with zero AP on the 800 mile 75D I got last week.
     
  6. kdday

    kdday Member

    Joined:
    Oct 29, 2016
    Messages:
    602
    Location:
    AZ
    Same - really like this service center.

    Maybe we should do a meet up and take these folks some donuts and coffee as a thank you.
     
  7. coinneach

    coinneach Member

    Joined:
    Jan 26, 2019
    Messages:
    23
    Location:
    Phoenix, AZ
    Nice, I'm equidistant from this SC and Scottsdale. Was worried by Tempe's poor Yelp rating.
     
  8. Evoforce

    Evoforce Member

    Joined:
    Apr 19, 2017
    Messages:
    708
    Location:
    Fountain Hills AZ
    I thought pizza too! I'm game...
     

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