I've had my Model 3 (LR RWD ordered right before MR came out) for about 2 weeks now, it has less than 1000 miles on it. Until today I have had no issues. My family and coworkers all love it.
This morning it was in the upper 20's so I preheated the car for about 30 minutes. When I went outside the windshield was 100% defrosted but the handles were frozen solid. I beat on the handle for a bit and it broke loose but when I pulled the door open the window didn't come down and made a terrible noise as it snapped out of the trim. Worse, I couldn't close the door at all because the window was up too high. I tried pouring water on it and my neighbor had some liquid defrost spray that I sprayed everywhere while working the window switch and shaking the window back and forth as hard as I was comfortable doing, but it didn't move at all. Being 20+ minutes late for work at this point, I managed to pry the window back into the trim and barely get the door to latch. When I got to work I had the same issue but just left the door open and an hour later the window was able to go down.
Unfortunately prying the window back into the trim managed to scrape the chrome surround and actually dented it in. For a brand new car that I paid $56000 for this has me on the verge of tears! And I have no idea how I'm going to deal with the rest of the winter.
I live in Birmingham, Alabama where it snows maybe once every 2-3 years. I am 3 hours away from Florida and the beach. It's not Siberia or anything crazy. I don't get how this can be such a major issue and it's got me so frustrated and disheartened and I just don't know what to do.
Will Tesla fix my dented chrome trim? It breaks my heart that a brand new car is tarnished because of a stupid design. I'm just so frustrated.
This morning it was in the upper 20's so I preheated the car for about 30 minutes. When I went outside the windshield was 100% defrosted but the handles were frozen solid. I beat on the handle for a bit and it broke loose but when I pulled the door open the window didn't come down and made a terrible noise as it snapped out of the trim. Worse, I couldn't close the door at all because the window was up too high. I tried pouring water on it and my neighbor had some liquid defrost spray that I sprayed everywhere while working the window switch and shaking the window back and forth as hard as I was comfortable doing, but it didn't move at all. Being 20+ minutes late for work at this point, I managed to pry the window back into the trim and barely get the door to latch. When I got to work I had the same issue but just left the door open and an hour later the window was able to go down.
Unfortunately prying the window back into the trim managed to scrape the chrome surround and actually dented it in. For a brand new car that I paid $56000 for this has me on the verge of tears! And I have no idea how I'm going to deal with the rest of the winter.
I live in Birmingham, Alabama where it snows maybe once every 2-3 years. I am 3 hours away from Florida and the beach. It's not Siberia or anything crazy. I don't get how this can be such a major issue and it's got me so frustrated and disheartened and I just don't know what to do.
Will Tesla fix my dented chrome trim? It breaks my heart that a brand new car is tarnished because of a stupid design. I'm just so frustrated.