1. "I didn't see anyone question that at all."
mociaf9... "No, I'm pretty sure it means that it can't be set up to bill at all right now"
2. There is nothing special about the location.
It just happens to be one of the few installations out there.
a. property managers who want billing-enabled chargers choose ChargePoint which can charge all EV's, not just the Tesla subset.
b. vast majority of public Tesla wall connectors are Gen 2, incapable of billing. (old installations, or new ones that want to save money or who don't have wifi connectivity)
c. If other locations have proper signage or other notification, there is no news to report.
If there was a sign saying I was going to be billed, I would not have posted because there is no surprise.
d. This cannot be compared to "idle billing" which is ubiquitous, so of course a small percentage of people will whine.
e. Simply because no one has posted about another billing-enabled location, does not mean it does not exist.
Take note: This billing-enabled location exists right now. I have not shared the exact location. Many others have used it.
Yet, NOBODY else has posted about this location?
This is proof that a billing-enabled location can exist in the wild without a whole bunch of people posting about it.
f. Even if this were some test location, who tests with only one location??? You need at least a few test sites.
3 "All of the known software releases for the Gen3 wall connector DO NOT DO THIS."
Of course there is a known software release that does this, the one that billed me is running it.
You just have no idea what each software release supports.
4. "...something to the effect, manual is out of date or out of sync..."
So you're suggesting that the entire commercial charging section of the website is false or misleading? That such a service is not available for purchase? Quite the stretch..
5. For pricing, Tesla technically owns the price because they own the software. Whether property owners had any input as to what the price should be, or if they may someday be able to update the price on their own - who knows. I don't know why this is being discussed.. Other than, there has to be some control that stops a property owner from changing the price to $100/kw.
Self-service applies to getting yourself set up on the program. Tesla explicitly states that you can't configure in your own price right now ("soon") - so of course it isn't in the self-service software.
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To cut down the bickering, let's distill this..
It seems the principle argument is whether or not there is only one billing-enabled location, because it is a test location, possibly running an unreleased software version.
I'm saying it isn't a test. It is a normal, live, production site. I suggest there are other locations. They're just rare for aforementioned reasons, and unreported because no one else notices or cares.
I sent a message to Tesla commercial services expressing interest in setting up my small apartment complex with billing-enabled chargers...
If you read their response, it is consistent with the Tesla website.
The billing-enabled service is available today, and you just need to follow the instructions to have your own billing-enabled location.
This is not vapor-ware, a test, nor some mistake. It's here.
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Here is my suggestion for your site:
We recommend installing Tesla Connectors as an amenity for your residents. With that said, you can get started today.
You need to know –
- These only work for Tesla vehicles (70% of US EV market share)
- You will provide electricity at your own cost. ($1.50/hr on average)
- Tesla does not list homes, offices, or other private businesses on our website.
Your Next Steps if this is still a good fit –
- Get an Estimate
- If you don’t already have an electrician to help you, you can find a list of them here: Find an Electrician
- Order and Install your Wall Connectors
- Once you know how much it will be to install Tesla Charging, you can buy Tesla Wall Connectors here – Tesla Connector
- If you need a pedestal, they can be found here - Tesla Pedestal
- Register Your Products
Please let us know if you have any questions.
Commercial Charging | Sales & Installation Support
3500 Deer Creek Rd, Palo Alto CA, 94304