I have a less than 2 week old Model Y that I had to get serviced because the Autopilot computer failed. After picking it up from the Service Center, I noticed that my cloud profile is gone and I can't get it back. When I initially setup my Model Y on delivery day, I was able to sign in and create my cloud profile. But now I don't see that option, and I can't find a way to "sign in" or retrieve it. To test it out, I unpaired my phone key, repaired it to see if it would trigger anything, but no luck. I also created my wife a Tesla account, added her as a driver, and then the car immediately recognized her profile and created a cloud profile for her. So the feature works, but for some reason I can't get mine to work, and I'm the primary account holder.
Any ideas?
Any ideas?