Welcome to Tesla Motors Club
Discuss Tesla's Model S, Model 3, Model X, Model Y, Cybertruck, Roadster and More.
Register

Great Service In Vancouver

On a 4000 mile road trip and my autopilot quit. Not a big deal, but I'm in town for a couple days and figured I'd give the Vancouver service center a shot. The app showed a 2 week wait for an appointment so I just showed up and threw myself on their mercy. They promptly got me in a rental loaner at their expense and jumped on the repair the next morning. An hour later the radar was recalibrated and they even charged the battery to 90% so I can make the Hope supercharger tomorrow. A truly outstanding experience!
 
  • Like
Reactions: SO16
On a 4000 mile road trip and my autopilot quit. Not a big deal, but I'm in town for a couple days and figured I'd give the Vancouver service center a shot. The app showed a 2 week wait for an appointment so I just showed up and threw myself on their mercy. They promptly got me in a rental loaner at their expense and jumped on the repair the next morning. An hour later the radar was recalibrated and they even charged the battery to 90% so I can make the Hope supercharger tomorrow. A truly outstanding experience!

Yeah, the service guys seem pretty cool (Jon!!). They did try to put me in an ICE loaner so I told them I'd be back when they have an EV for me.
Quite different to the sales snakes.