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Hey Tesla, there is a need for that NEMA 14-30 adapter still!

Discussion in 'Tesla, Inc.' started by supratachophobia, May 12, 2016.

?

As a Model S/3/X owner, how would I use a NEMA 14-30 adapter (now discontinued)?

  1. I need to use the 14-30 adapter as my primary charging option.

    22.0%
  2. I need to use the 14-30 adapter on trips/destinations where the only other option is NEMA 5-15/20.

    42.9%
  3. I would like a 14-30 adapter "just in case".

    46.2%
  4. I have no interest in a 14-30 adapter.... yet.

    9.6%
Multiple votes are allowed.
  1. supratachophobia

    supratachophobia Active Member

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    Did you initiate?
     
  2. ccutrer

    ccutrer Active Member

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    Yes. I emailed them early this year with a picture of my adapters in hand, that went mostly ignored. A few months later I emailed again askin what was up and they asked for email addresses of those I purchased from, so I provided the address I sent payment too. They seemed all good after that, and I received my replacement 10-30 adapter a few days later. Then last week or so I emailed agayaaking about the 14-30s. They said they would check, and now here they are.
     
    • Informative x 1
  3. bmah

    bmah Moderator, Model S / Model X Forums

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    Hmmmm. I've now sent three emails to ServiceHelpNA on this, the first got a reply of "we'll open a case with your service center" and the second two received auto-acknowledgements but so far have otherwise gone ignored. :(

    Weirdly the most recent auto-ack came from ServiceHelpAU. I don't want to have to go to Australia to pick up a replacement but if they're going to pick up the tab for flying me there, that might not be all bad. :D

    Bruce.
     
    • Like x 2
    • Funny x 1
  4. Only Trons

    Only Trons Supporting Member

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    Received my two replacement 10-30's about a week ago. I purchased 14-30s when the new ones became available so no replacements were needed for those.
     
    • Love x 1
  5. supratachophobia

    supratachophobia Active Member

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    I've not received 10-30, 14-30, or 6-50...... And those would be my personal stash. I am glad to see that some people are receiving replacements though.
     
  6. ccutrer

    ccutrer Active Member

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    My last email where I said "thanks! Got 'em" also received an auto response from ServiceHelpAU. I thought it was odd, but the phone number still seemed to be their normal 877 number, so didn't think any more of it.
     
  7. tga

    tga Supporting Member

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    I've since bought a Canadian 14-50 adapter (I don't know, why not?). It uses a 20k resistor to get a 32A charge rate. It works correctly on my US UMC, so I think it's safe to say Canadians don't have a different UMC, and there's (at least) 5 different supported resistor values.
     
    • Informative x 2
  8. MP3Mike

    MP3Mike Well-Known Member

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    @supratachophobia I just got my replacement 10-30 and 14-30 adapters yesterday. I had to ask again, and since I didn't buy them directly I had to provide your name and which SC you purchased them from before they would ship them.
     
    • Like x 1
  9. supratachophobia

    supratachophobia Active Member

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    Cool. Thanks for the feedback and I'm super glad they took care of it finally.
     
    • Love x 1
  10. kenbefound

    kenbefound Member

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  11. thecloud

    thecloud As rhythm raced inside, the ship came alive

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    The 10-30 is there as well, at the moment.
     
    • Like x 1
  12. EchoDelta

    EchoDelta Member

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    Just got my 14-30 finally.
    Gotta catch 'em all! (....And once you do, they change the UMC/"MC" design.)
     
    • Funny x 2
  13. boaterva

    boaterva Supporting Member

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    I bought one or two adapters and now am wondering if my new car will come with the original S/X version or the new one like the 3! :D
     
  14. ecarecar

    ecarecar New Member

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    NEMA is great. I hope Tesla keeps NEMA in mind, always.


    It is NEMA’s belief that standards play a vital part in the design, production, and distribution of products destined for both national and international commerce. Sound technical standards benefit the user, as well as the manufacturer, by improving safety, bringing about economies in product, eliminating misunderstandings between manufacturer and purchaser, and assisting the purchaser in selecting and obtaining the proper product for his particular need.

    About NEMA Standards - NEMA
     
  15. boaterva

    boaterva Supporting Member

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    Thread woke up, so I might as well say, it did. One of the last Gen1 UMC's, I suppose, back in September. Yay! :D
     
    • Like x 2
  16. pdp1

    pdp1 Member

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    I ordered a 14-30 adapter and some aero cap replacements from the Tesla store in the same order. I was only shipped the aero caps. Has anyone ordered and received a 14-30 adapter recently? Are the 14-30 adapters just out of stock now and Tesla will ship it to me later or did they screw up my order and forget to ship the 14-30 adapter?
     
  17. KJD

    KJD Supporting Member

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    The Tesla shipping department seems unable to walk and chew gum at the same time. I recently ordered 5 different adapters and they were sent in 5 different shipments sometimes several days apart.
     
    • Love x 1
  18. pdp1

    pdp1 Member

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    Did you get separate shipping notifications for each shipment? So far I’ve only received one shipping notification and it wasn’t clear to me if the shipment was supposed to contain both items I ordered or not. So I don’t know if I should wait for the 14-30 adapter or ask for a refund and try buy the adapter from somewhere else. My car is going to be delivered in 1.5 weeks and I’ll need the adapter before then.
     
  19. JeffK

    JeffK Well-Known Member

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    I ordered a 6-20 adapter on Thanksgiving. Shipped the next day.
     

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