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Home Delivery

Discussion in 'Model 3: Ordering, Production, Delivery' started by robt_sf, Aug 22, 2018.

  1. robt_sf

    robt_sf Member

    Joined:
    Aug 11, 2014
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    Location:
    San Francsico CA
    I've looked through a few threads about home delivery. My P3D is ready to be delivered and I pushed to have delivery at a local Tesla Store here in the Bay Area. The delivery associate pretty much said that if its not home delivery the vin gets released and back in line.

    So I'm going to allow a home delivery, which kinda bums me out. I'm spending a whole lot of money and wanted the experience and excitement of store pickup. With that said has anyone experienced a home delivery where there has been a problem with the car. I'm kind of worried that the delivery guy will just drop off the car and I'll have little chance to inspect and if need be reject the car.

    So unless Elon personally deliveres it (which Elon if you read this it'd be totally cool to have you bring the car!) do I have anything to be concerned about?
     
  2. pmccut

    pmccut Member

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    Jul 30, 2018
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    Location:
    San Jose, CA
    I'm no where near getting my VIN yet, but when I ordered it only gave me the option of home delivery as well (I'm in North SJ, 10 minutes from delivery center). I was hoping to ask them for the same thing when my day comes, that's sad to hear :(
     
  3. frank69

    frank69 Member

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    Aug 17, 2018
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    Location:
    Los Angeles
    Yes. I got the same option. I opted to go to the store, but just because if there were issues with the car, I can have them address it right there.

    And behold...there were a number of scratches on the car so they brought it back to the back to buff it.

    Tesla is kinda an embarrassment ...the whole process... There were also some other oddities like some rubber sticking out and things not quite up to specs. Plus, they didn't even have time to wash or wax the car. I've never bought a car and I've bought probably 8 that came this dirty.
     
    • Love x 1
  4. dailo

    dailo Member

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    Where was the option to select home delivery? I don't remember seeing that as an option when I ordered.
     
  5. robt_sf

    robt_sf Member

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    Location:
    San Francsico CA
    Evidently for San Francisco at least there are no non home deliveries unless you want to release your vins. I don't remember checking any box that offered it. They've been bringing truckload after truckload to the Port of San Francisco. I followed a fully loaded Tesla carrier truck a couple weeks ago when I saw it get off the freeway near the port. Seems like they have a large number of cars there.

    I'm just concerned that the car will come dirty and blemished. The delivery rep called and I asked her about some of the details regarding home deliveries and evidently they send a delivery specialist to drive your car out. They will inspect and notate on due bill and also have the option of rejecting too. So a little less concerned, but still a little sad.
     
  6. Uncle Paul

    Uncle Paul Active Member

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    Canyon Lake,CA
    Only reason they are offering home delivery is because their local delivery centers cannot handle the volume of cars needing delivery.
    Without home delivery it could be a crowded mess at the center.

    For most, home delivery is a benefit. You do not need to drive to the center and have someone else come along to drive your own car back.
    Also it is kinda cool to have all your neighbors see you getting your brand new Tesla :)
     
    • Like x 2
  7. pmccut

    pmccut Member

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    Location:
    San Jose, CA
    But it's the bay area, 10% of my neighbors already have their model 3s...
     
    • Funny x 4
    • Like x 2
  8. Eno Deb

    Eno Deb Member

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    #8 Eno Deb, Aug 22, 2018
    Last edited: Aug 22, 2018
    Yep. I live a few miles from the factory and they didn't give me a choice either. BTW, in my case the delivery advisor simply drove the car here, but I think if the address is further away they load the cars on a truck. It was kind of fun actually, because the app let me connect to the car when the guy called to check if I was home 30 minutes before delivery, and I was able to track him as he was driving to my home. ;)
    I don't think you need to worry about that. My guy gave me plenty of time to inspect the car and ask questions, and I don't doubt that he would have taken it back if I had found bad flaws and refused delivery (but fortunately the car is virtually flawless). All in all it was a pleasant experience and I didn't have to sit around and wait at the delivery center like many other people. If I bought another Tesla today, I'd choose the home delivery option voluntarily if possible.
     
  9. willa1975

    willa1975 Member

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    Location:
    Seattle
    I’m trading in, so home delivery won’t be an option for me.
     
  10. tpham07

    tpham07 Active Member

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    home delivery is the way 90% of tesla owners in louisiana get their cars. And none of us have ever had any issues.

    If there are issues, just let tesla know. they're generally good about fixing it.
     
  11. ebmcs03

    ebmcs03 Active Member

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    Now I want triditional dealerships. Without the price haggling.
     
    • Funny x 1
  12. Perry

    Perry Member

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    San Jose, CA
    I remember reading Elon stating that in California since the factory is so close they truck the car directly from the factory to your house. So if that's the case, they are skipping a lot of intermediary steps like: having the car parked in lot for long period, having it loaded and unloaded on who knows how many trucks, traveling potentially unprotected for who knows how many miles. Also those direct from factory trucks are fully covered from what I have seen.



    It's possible that home deliveries might get your car to you in a better condition assuming the factory QA is good.
     
    • Like x 2
  13. thescud

    thescud Member

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    Location:
    Edmonton, AB
    I got off the phone earlier today after the first call from my delivery advisor. He offered me home delivery and I think I am going to jump on it. After all, my nearest delivery centre is a three-hour drive. I had been planning on flying there to avoid someone needing to drive me. Home delivery will save me a fair amount of time/money. Somewhat sad about missing out on the delivery centre experience but all-in-all, I think it's a win.

    The car, btw, is a P3D+, black exterior, white interior. I'm told that the car has been produced and is sitting on the lot in Fremont waiting for a ride north. Expect to get the VIN shortly and the car itself before the end of Sept. Excited!
     
    • Like x 1
  14. SpikeTSSS

    SpikeTSSS Member

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    Aug 20, 2018
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    Location:
    Iowa
    I've read of several people trading in and home delivery, they load the trade on the trailer and take it back.
     
    • Informative x 2
  15. JG T3SLA

    JG T3SLA Member

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    Aug 5, 2018
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    44
    Location:
    San Francisco
    robt_sf - Curious how the home delivery went. Did you get your car yet? I’m in downtown SF and home delivery was my only option as well. My preference was to go down to the factory to really just soak up the experience.
     
  16. xanatos

    xanatos Member

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    Location:
    SF Bay Area
    More like 20%...
     
  17. willa1975

    willa1975 Member

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    Seattle
    Good to know
     
  18. DUBM3

    DUBM3 Member

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    Aug 9, 2018
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    Location:
    BayArea, CA
    My DA calls me offer home delivery, I asks can I pick up at Fremont SC then she schedules to pick up this Sunday because my wife doesn’t need to take time off from work.

    I’ve no problem for home delivery, I got my last 3 bimmers I bought from SoCal (300+ miles) then deliver to me in last 7 years. BayArea dealership has no good deal like SoCal.
     
  19. woodisgood

    woodisgood It's walnut, beech

    Joined:
    Jul 26, 2018
    Messages:
    209
    Location:
    San Francisco
    I'm in San Francisco and took home delivery on 8/1. As has been stated they drive your car (probably pretty hard - check the efficiency stats when it shows up lol) from the port to your house. The whole process DOES feel rushed, but the DS was courteous and gave us time to check out the car and noted things to fix on the contract. For some reason our signed contract never made it to our account page, so I might suggest briefly stealing the signed pages from your DS and scanning them if you can. That way you can get started right away on rebates or other paperwork that require the signed MVPA (e.g. California rebate).

    I was really glad I did that instead of depending on them to supposedly upload it later, because my loan officer needed the signed MVPA immediately.
     
  20. neroden

    neroden Model S Owner and Frustrated Tesla Fan

    Joined:
    Apr 25, 2011
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    Location:
    Ithaca, NY, USA
    Home delivery is the best. That said, insist on paying by cashier's check at delivery. That way if you inspect the car and it's no good you can reject it.

    Tesla actually has a lot of practice with home delivery because they've been doing it since the first Roadsters and Model Ses. You also can make sure you actually get your copy of the paperwork on paper (helpful to use a home copier or phone camera).
     

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