I'm here more to vent as much as I am to get get opinions. 2016 Model S 75D. Have had many repairs and replacements, most out of warranty, and replaced the entire HV pack last year under warranty. Yesterday I get the same error as before and SC confirms to replace the pack. Luckily I have a few months of warranty available before its out. As much as I hate to say it, I am leaning towards selling after the pack is replaced for a second time. I sort of thought the last replacement would give me some warm fuzzy feeling, but it obviously was short lived. Curious if anyone else has been in this scenario, or if you were in this scenario, what would you do. I have been patiently waiting for the CT as I am an early reserver of the truck and would hate to make a change with that potentially on the horizon. Thanks for listening.
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HV Battery replacement for the 2nd Time in 14 months
- Thread starter g8trb8
- Start date
Cheburashka
Active Member
Think of it from Tesla's perspective. The batteries are expensive, they aren't going to replace one unless they think that they absolutely have to.
With a 2016 model, you are still in that first generation of Teslas and they were still learning. It wasn't until the Model 3 came out in 2018 that a lot of better than previous things were created.
If you love the car, replace the battery and keep it.
If it's time for a trade-up, then now is probably a great time to do so.
With a 2016 model, you are still in that first generation of Teslas and they were still learning. It wasn't until the Model 3 came out in 2018 that a lot of better than previous things were created.
If you love the car, replace the battery and keep it.
If it's time for a trade-up, then now is probably a great time to do so.
this is why folks should never accept the refurb option when out of warranty (no choice when under warranty). The "refurb" battery is simply a used battery with old cells that come from a battery pack that was repairable
ucmndd
Well-Known Member
75 failures seem to be pretty rare, you must be lucky.
Even if you have a very early 2016, you have at least ~7 months of warranty left. If you’re bent on a cybertruck we should know a lot more about when they’re coming in the next 6 months so I’d personally hold tight for a bit.
Not necessarily. It can be a repaired battery, it can also be a new one AFAIK. Depending on what's available.
ucmndd
Well-Known Member
I think @ewoodrick is saying that quite often when people select the refurb option they end up getting an actual new battery depending on what Tesla has available (and they have thus far honored the originally quoted and accepted price for a refurb).
A bit of a dice roll.
I'd say get it replaced, they are going to do it free anyways.
Look at the sticker on the new battery and if they replaced it with a refurbished pack which is pretty likely then get rid of the car. If they replace it and it's a new battery pack, then keep the unicorn
Look at the sticker on the new battery and if they replaced it with a refurbished pack which is pretty likely then get rid of the car. If they replace it and it's a new battery pack, then keep the unicorn
UPDATE: 2nd Battery Pack is on its way, dropped the car off, have a loaner. estimated completion is June 30. The new (Refurbished) pack will carry a 4 year 50k mile warranty. I am pretty sure I was told last time it would only have the remainder of the original warranty or 1 year which ever was longer. Either way, The 4 years is at least some comfort to potentially hold steady. Appreciate all the comments.
I'd get the 4 year warranty in writing. Let us know.
Cheburashka
Active Member
ucmndd
Well-Known Member
You were almost certainly told wrong so get it in writing if you want to have any chance of enforcing such a warranty.
The written warranty doc that came with your car is crystal clear that warranty work and parts replacements do not extend or supersede the original warranty terms in any way.
I was asking about the range on the new battery(when i said new, i knew it would be refurbushed), when it was replaced last time it has the same level of degredation as the one that went dead. So when they replied that they would not know the range until it was installed in the vehicle and a battery health check done, he noted it would not be new, but be refurbished and have a 4 year 50k mile warranty. I do have it in writing...we shall see if it sticks once its installed.
ucmndd
Well-Known Member
Just know that you're in for a lawsuit if you actually want to try and enforce it. You should not count on what they told you in any way or expect them to "do the right thing" based on the wrong information they gave you, without a legal fight. They:
1) Explicitly forbid anyone from creating additional warranty obligations for them:
2) Say clearly that warranty replacements don't extend the warranty:
1) Explicitly forbid anyone from creating additional warranty obligations for them:
2) Say clearly that warranty replacements don't extend the warranty:
Cheburashka
Active Member
Yeah I don't think the service manager understands how warranty works. Par for the course. Ask for the warranty document to make sure the warranty is actually 4 years on a refurb battery and watch what happens.
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