My model s 2019 long range, with 4000 miles on it. Went to service center to fix an air leak which was there for a long time. They ordered the roof and windsheild glaa
in case it breaks during fixing. I noticed that the batery is running low and kept on reminding them via chat to charge it so as to the battery does not get damaged. AFter
5 reminders, when the battery dropped to 15 miles, they put it on charge. Now, they send a text that the battery needs to be replaced as the car would not go into Drive even
though it is fully charged. The tech told us on phone that new battery pack would have to be put in and car was fine when it came to center. It will be done under
warranty. But instead of new battery pack, they put in remanufactured one without informing.
Can someone please tell me if the car was fine and gets damaged via their fault, what is my course of action?
Also, how good a rmn battery pack is?
in case it breaks during fixing. I noticed that the batery is running low and kept on reminding them via chat to charge it so as to the battery does not get damaged. AFter
5 reminders, when the battery dropped to 15 miles, they put it on charge. Now, they send a text that the battery needs to be replaced as the car would not go into Drive even
though it is fully charged. The tech told us on phone that new battery pack would have to be put in and car was fine when it came to center. It will be done under
warranty. But instead of new battery pack, they put in remanufactured one without informing.
Can someone please tell me if the car was fine and gets damaged via their fault, what is my course of action?
Also, how good a rmn battery pack is?