HW3 upgrade waiting room: All FSD Tesla’s

[jrreno]

I have a prepaid maintenance appointment scheduled for January 2. We ordered the FSD as an add on back in March.
I just received the Service Estimate approval request in email.
The FSD Retrofit is listed in the Service Estimate!!
I’ll post again when I get the car back from the appointment to update the status.

 

[scottf200]

This poll really missed the boat. Bummer. Should have broken it down by these four combinations: AP2.0, 2.5 and each with MCU1 and MCU2

 

[joefee]

ONLY 4.3% of respondents on the poll (page one of this thread) have had the upgrade....can you say "slow roll" !!!

Old timers like myself expect and plan for "Tesla Time" adjustments for just about everything.

 

[scottf200]

ONLY 4.3% of respondents on the poll (page one of this thread) have had the upgrade....can you say "slow roll" !!!
Old timers like myself expect and plan for "Tesla Time" adjustments for just about everything.

Can you really believe selective polls on a forum?

 

[joefee]

Can you really believe selective polls on a forum?

Do you have any better data?

Given all the discussion about not having it here and on other threads....my poll seems like a good estimate of upgrade progress...especially with Elon admitting that they have not made this a priority until Q1.

 

[dkde]

Just as an update for me. I have a ~1 year old model 3. Have an upcoming service appointment to fix some trim issues. Was notified not available yet to update the computer and that as expected it will not be able to be performed by a mobile tech.

 

[ilyak]

This has probably been asked before, but I have failed to find an answer, so:
For those of you who got contacted by Tesla about an upgrade, how did they reach out? Was it a text, an email, a notification in the app, or something else? From the service center of from the mothership? One-off or a template-based email? Just curious.

 

[dkde]

This has probably been asked before, but I have failed to find an answer, so:
For those of you who got contacted by Tesla about an upgrade, how did they reach out? Was it a text, an email, a notification in the app, or something else? From the service center of from the mothership? One-off or a template-based email? Just curious.

The message I got regarding how I would be notified is “Good morning Daniel. The HW3 autopilot computer for your Tesla is not yet available. You will receive an alert in your MyTesla app once it arrives that will prompt you to schedule a service appointment for its installation. As a heads up, this service will need to be completed at your local service center.”

 

[ilyak]

The message I got regarding how I would be notified is “Good morning Daniel. The HW3 autopilot computer for your Tesla is not yet available. You will receive an alert in your MyTesla app once it arrives that will prompt you to schedule a service appointment for its installation. As a heads up, this service will need to be completed at your local service center.”

This is in line with what I've heard from my local SC too. However, a couple of people at the local owners club that got the upgrades did not report receiving any notifications in the app. One got a text from a service advisor, the other one just stumbled into the upgrade while getting other work done like many in this thread. Hence my question.

 

[dkde]

This is in line with what I've heard from my local SC too. However, a couple of people at the local owners club that got the upgrades did not report receiving any notifications in the app. One got a text from a service advisor, the other one just stumbled into the upgrade while getting other work done like many in this thread. Hence my question.

Gotcha.

 

[Garlan Garner]

I really wonder what the holdup is concerning HW3.

 

[Kmartyn]

They don’t have the manpower, or a process to get it done efficiently, and not swamp the service centers, so they are just dribbling them out.

 

[thewishmaster]

Saw this on Twitter, no info but it shows ... at least something?

Twitter

 

[viper2ko]

They don’t have the manpower, or a process to get it done efficiently, and not swamp the service centers, so they are just dribbling them out.

They have been replacing mcu2 s and x. Doesnt answer the question why they arent upgrading older cars first

 

[jrreno]

This has probably been asked before, but I have failed to find an answer, so:
For those of you who got contacted by Tesla about an upgrade, how did they reach out? Was it a text, an email, a notification in the app, or something else? From the service center of from the mothership? One-off or a template-based email? Just curious.

See #341 above

 

[jrreno]

Our Model S has been in the shop for two days now. They claim to be having an issue updating the firmware on the HW 3 board. They also are swamped with repairs and upgrades and claim to be understaffed.

 

[ilyak]

See #341 above

Thanks, I did see that, but that’s yet another case of the upgrade showing up on the work order for an existing appointment. What I’m looking for are those who were proactively contacted by Tesla - I’ve seen a few people report this, but nobody mentioned how they were contacted. With the service centers telling people to watch for an alert in there app, I’d love to find an example of this alert.

 

[willow_hiller]

Saw this on Twitter, no info but it shows ... at least something?

Twitter

Wow. Thanks for linking. I'm surprised this hasn't been picked up by many people yet.

Judging by Googling the part number 1655000-70-F, those are for Model X. And folks on Twitter are estimating 12 boxes with 8 HW3 retrofits each.

 

[KJD]

Our Model S has been in the shop for two days now. They claim to be having an issue updating the firmware on the HW 3 board. They also are swamped with repairs and upgrades and claim to be understaffed.

I could believe all of that to be true. One has to wonder though why are they still having issues with the firmware update. Pretty sure this is not the first one to be updated like that.

 

[joefee]

My HW3 kit has arrived!!!!! In Service Center now....can’t wait to check out the performance difference