Does anyone here use an insurance broker?
Yup
He was trusted to get the best terms at the right price.
That's not my primary requirement. I want a reliable insurer who will pay up if I need them to, and I won't fall foul of umpteen small-print wigglers (in particular those introduced into the small print at renewal). I
am in the category of "
Don't have time / value time too much to wade through it"
Brokers will (almost) always be looking to make as much commission on a deal as they can
My broker charges me a fee for his service, and credits me any commission he gets.
He knows the ins and outs of insurance way better than I do, so if he advises me that A-is-better-than-B this renewal then I just rubber-stamp that.
As it happens he doesn't insure my primary Tesla, 'coz when I got first Tesla I needed any-driver cover which he cannot do (
"Easy to add a driver, just phone me, but must be office-hours" wasn't good enough for me once-in-a-blue-moon), and I've stayed with them (NFU). This years renewal has just come in and seems to be the same as last years (give-or-take, I didn't look that closely, but the normal seems to have been 50% more, or even think-of-a-number more)
Donkey's years ago we used to use Co-op. They (only - I think?) had agents. Lovely chap looked after us, nothing was too much trouble. Even had an accident or two, and he took care of the whole thing. They had a loyalty bonus (after 6 years I think), which was worth having.
They moved the whole lot to an office in Manchester, made him redundant, and wasted so much of our time trying to get anything done (including telling my wife that she a) wasn't insured and b) hadn't been insured - turned out not to be true, but she was very distressed). Guess what? After decades with Co-op, numerous cars, numerous company colleague also covered, haven't insured anything with them since.