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In-app Supercharger status?

Discussion in 'Supercharging & Charging Infrastructure' started by dmurphy, Jan 14, 2020.

  1. dmurphy

    dmurphy Woof.

    Dec 7, 2018
    New Jersey - Morris County
    I’ve noticed recently that more and more Superchargers are no longer reporting the # of empty stalls in the Tesla app.

    here in NJ - our “local Superchargers” are 1/4 on reporting.

    Started with Parsippany- it stopped displaying when it reopened after the (power company) fire.

    Then, when Boonton (a new station) opened - it never reported stalls in use.

    Now, Basking Ridge dropped out.

    Is it just a string of bad luck with these, or is this functionality slowly going away?

  2. MarkBrokeIt

    MarkBrokeIt Supporting Member

    Apr 21, 2018
    I've observed this as well. But it doesn't appear to be functionality that's going away, because I see the same stations at another time reporting stall info.

    I've yet to figure out the pattern for this. At one point, I thought they didn't show # of stalls when the # available reached 0, but that's definitely not it. There's a new station near me (North Bend, WA), and I've seen availability info for it (though the total # of stalls number listed for that location has changed several times in the app).

    I've also noticed that the # on that page will not update if you leave that page open. You need to go back to the main page & re-open the charging page to get it to refresh.
    • Informative x 1
    • Disagree x 1
  3. toolman335

    toolman335 Member

    Oct 3, 2019
    I've always noticed you have to refresh the App to find out updated information.

    I've never seen a lack of reporting like this though. That being said, I question how accurate the numbers are. The one by my house has never shown it being used. At all times every stall is shown to be available, while the next 3 vary throughout the day.
    • Like x 1
  4. ewoodrick

    ewoodrick Active Member

    Apr 13, 2018
    Buford, GA
    Your luck.
  5. user212_nr

    user212_nr Member

    Aug 26, 2019
    I've never seen this information in the app that I recall. At least now they are all not shown. It is shown, always, in the car navigation system. Once it was off with "1 free stall" which was disabled.

    I figure their logic is that this information is "need to know" and that you only need to know it when you are actually in the car.

    Maybe there is a threshold for display, and if the number of stalls free is 50%, 75%, or more than 2, then details not shown on the app. You see there 10/12, so you'd need to collect all the numbers that you see to judge the pattern. And cross-reference the car dash map.

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