In house glass replacement

[afadeev]

 

[JBT66]

Also received this just before my car updated to 28.3.1

 

[jebinc]

Prompted by this thread topic I went to my app and saw a red dot on the Settings Wheel. First time I've ever seen that BTW and received it at 6:45pm today. I would say this has to be considered an improvement to service and the app at least in communicating with the customer. I know rock chips to windshields has been a recurring topic thread on the forum with the roads in a lot of places being in bad shape and people needing their windshield replaced and not knowing where to turn. I guess "or other glass" mentioned in the text could also apply to car break ins too.

Same here!

 

[jebinc]

Anyone actually going to schedule service based on this?

 

[BluestarE3]

I got this after upgrading to 28.3.1 as well. I'm currently on vacation and hundreds of miles away from my car, so there was no way for me to visually check the condition of my car's glass.

I figured it was just an ad for a new service. What is disconcerting is that the update somehow turned on climate control unbeknownst to me. Later in the day, I received a notification that climate control has been running for an excessive amount of time and I had to use the app to turn it off remotely.

 

[RFernatt]

I got this message also, but I actually did replace the roof glass recently, so I thought this was just an old message that somehow resurfaced after the latest update.

 

[GrisLightning]

Maybe being proactive because they know how soft it is . For real though I just got a chip literally driving home from delivery but ended up filling it with 10 Amazon kit. I thought before I read this thread the car was getting smarter

 

[Braveseed302]

Just saw this pop up in my app inbox:

I was wondering, I called Tesla support and they said it was just to show they offer the service.

 

[KenC]

Did you look at your car yet?

 

[Huemanbing]

*thousands of Tesla owners simultaneously sprint to their garage to closely inspect their car's glass*

I Bunny hopped!

 

[LA Frank]

So if they had just started with:

“If you have a problem with your glass....”

But then we’d have nothing to wonder about!

 

[Magnets!]

Reading the message clarified it for me.

 

[tinm]

Thing is, Tesla apparently now refuses to fix glass for customers in New Mexico anymore. Has to be done in another state where they have service centers, or done in NM by a 3rd party body shop. One body shop I know of in Santa Fe is already storing inventory of Tesla windshields.

 

[Akikiki]

Confirmed by SC, Announcement to let us know they are doing it now.

 

[boaterva]

Yeah, corporate comms is a thankless job and here’s another example of one that didn’t get read by enough people. My GF is an editor for a Higher Ed institution and we often discuss this sort of horror story. Ten people read something and when it goes out, still has ‘what were they thinking’ language in it.

One word like ‘if’ or ‘when’ would have made all the difference here.

 

[T3M3T]

Received similar message before...advertisement...

 

[mrau]

Anyone know how to delete old Inbox messages? I would like to delete the Dec 16th message about giving 6 months of free supercharging since it is no longer applicable. Probably delete the new Glass message as well.

 

[puckpurnell]

I was wondering, I called Tesla support and they said it was just to show they offer the service.

Hummm. Doesn't see like there's anything wrong with my glass. Wondering if this is some kind of recall. I'm still on 2019.24xxx. Anyone?

 

[Wahbash]

I apparently got this inbox message in the app today:

Schedule your service appointment for glass replacement.

Anyone else randomly get this message?

Yes I got it last night. My thoughts on reading it, in order:

1. Is this a recall notice?

2. No, it's a poorly worded advertisement.

3. LOL like Tesla can handle more people at their service centers.

 

[cronosx]

Hummm. Doesn't see like there's anything wrong with my glass. Wondering if this is some kind of recall. I'm still on 2019.24xxx. Anyone?

They just tell you that you are now able to request a service for glass replacement, not that you need to