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I hope you have better luck with them, they have a reputation for ghosting their customers. I've been trying to get a refund since Oct. I contacted them again about the replacement having the same issue and they gave me this big speal about how they thoroughly test and take all their customers inquiries seriously. In their wisdom they said they would send me a third replacement. I said I just want a refund and I haven't heard from them since. This was way back in Jan, it is now Feb.Holy crap I wish I read these comments here. I put in an order around October when my Pixel 6 Pro shipped. Just like the video above, it only charges on the ight side, which I guess is better than not being able to fit at all in my Nomad charger, but still useless. I'm going to request a refund. This is unfortunate. I guess I should get an alternative? Taptes?
I'm even more mad the guy in the video basically has the same phones as I do (I have a 12 Pro Max instead of a 12). The phone charges on either side of the pad and in landscape, but the Pixel 6 Pro is useless and only works on the right side.
I ordered a Taptes and got that working for my Pixel 6 Pro w/ Google case. The Taptes charges on both sides and horizontally--something the Jeda V4 fails to do.I hope you have better luck with them, they have a reputation for ghosting their customers. I've been trying to get a refund since Oct. I contacted them again about the replacement having the same issue and they gave me this big speal about how they thoroughly test and take all their customers inquiries seriously. In their wisdom they said they would send me a third replacement. I said I just want a refund and I haven't heard from them since. This was way back in Jan, it is now Feb.
For those of you wanting to charge your Pixel 6 Pro wirelessly look elsewhere and stay away from Jeda. Don't continue to support shady companies like Jeda.
Yep, that's exactly what happened to me. They were pretty responsive at first when I asked to cancel separate order for the charger spacer after I realized it's included with the charger pad. But when I asked for support for Pixel6 Pro and Pixel 6 charging only on the right side (yes, the same problem with the smaller phone), they just stopped responding.I hope you have better luck with them, they have a reputation for ghosting their customers. I've been trying to get a refund since Oct. I contacted them again about the replacement having the same issue and they gave me this big speal about how they thoroughly test and take all their customers inquiries seriously. In their wisdom they said they would send me a third replacement. I said I just want a refund and I haven't heard from them since. This was way back in Jan, it is now Feb.
For those of you wanting to charge your Pixel 6 Pro wirelessly look elsewhere and stay away from Jeda. Don't continue to support shady companies like Jeda.
The Pixel 6 Pro is already very tall. There's little Y clearance to move it up and down in the portrait orientation. Perhaps Pixel 4 or 5 users (smaller phones) can try.For those of you with the Pixel phones, have you tried with the spacer? I under your may not be running a wired charging cable but maybe the spacer may assist with coils matching up. Just a thought.
Or maybe they shouldn't take orders if they don't have product in stock.Ordered one on July 1st. 1st update, they were supposed to ship it mid-July, then late-August, and finally, Sep 9 -12. Here I am, and it is still not shipped. I get the small business pitch, but they are ridiculous!!!
100%. Under the name of a small business, it is not OK to charge cards and ghost customers for 2+ months and still advertise everything in stock to lure in more people.Or maybe they shouldn't take orders if they don't have product in stock.
I've sent Jeda 4 emails and still have not received a reply about issues with V4 of their wireless charging pad. The Alacantara surface has 3 areas were the material is bunched up, and the left side of the pad doesn't charge my iPhone 13 mini unless I move it around a bit but has no issues charging on the right side or bottom. Oh, I also didn't get their $10 discount deal. This is the third product I've purchased from them, bought their HUB and SSD for the HUB and really like them. But when a company ignores their customer issues after getting the money, I just can't recommend them to anyone.