Key Fob not working STRANDED!

[Libstar]

Hi our key fob is not working. Changed the battery, still not working, can't use Tesla app to open as no mobile service in the underground parking, no Tesla service/help as its the weekend, and parking garage is too low for a tow truck to get in???

We tried the death spot, still not working.

We are in another state in Australia and can't even get into our car to even drag it out with another car up to the top if the parking garage so we can get mobile service.

This must happen ALL the time...obviously an oversight by Tesla !

Any recommendations on what we can do besides flying home to get our spare FOB?

Thanks in anticipation

 

[Libstar]

Pretty urgent need to get home today

 

[thefortunes]

Since the key fob isn't working after replacing the battery...

 

[jjrandorin]

Does model X not use phone as key? Phone as key does not require cellular to the car, as it works with local bluetooth.

 

[jmaddr]

Battery dead in fob?

 

[thefortunes]

Battery dead in fob?

Reading comprehension is strong in this one... not.

 

[thefortunes]

If following the videos I posted above does not work, can you get a hotspot with a signal close enough to the car to give it internet?

 

[Puddles]

Hopefully you've forgotten about the key card you carry in your wallet for just such an event.

 

[thefortunes]

Hopefully you've forgotten about the key card you carry in your wallet for just such an event.

It's amazing how little people know about cars other than theirs, yet still post as if they do.

OP's car is an X, which has no such thing.

 

[davezforce]

Hopefully you've forgotten about the key card you carry in your wallet for just such an event.

Model X doesn’t have key card

 

[tccartier]

It's amazing how little people know about cars other than theirs, yet still post as if they do.

OP's car is an X, which has no such thing.

Not surprising in my experience with most Model 3 owners I've encountered, they have no clue about Model S and Model X.

 

[Jillmark99]

I had a similar issue with my X a couple weeks ago. Car wouldn’t recognize the fob and holding the fob below the FWD to try and get the door to open wouldn’t work for me either. hers what I had to do.
Pull the battery out of the fob for a couple minutes then reinsert. IMMEDIATELY go up to the car and see if it opens and will start. You have to be quick.
My car would “forget” the fob after about 1 minute so I had to be quick to go up to the car with the fob.
I had to get my fob replaced because it had died. Hope this helps.

 

[Libstar]

Thanks all ....still trying, yes is Model X and in Australia.

 

[thefortunes]

Not surprising in my experience with most Model 3 owners I've encountered, they have no clue about Model S and Model X.

Much less the original Roadster.

 

[immolated]

Tesla has emergency roadside assistance 24/7 (at least here does). Also some carriers like ATT offer cellular extenders you could plug into a wall outlet near the garage entrance.

Also did you try pressing the door handle IN to wake the car up? If it's parked for >48 hours it will go to sleep and stop responding to passive entry until you press a handle to wake it up

 

[VikH]

Do you remember any of the WiFi networks your car has been connected to? Take an extra phone - create a hotspot with the same network name and password. Then wake up the car by pressing the door handle or charge port. See if it connects to WiFi and remote start via app.

 

[Need]

It is entirely possible that it is NOT your keyfob's problem. When our Model X's 12 volts died, the keyfob won't open the door either. In that case, you need to open up the frunk by pulling the 2 loops hidden inside the front bumper. Jump the car with a 12 volts to get in. But it is not going to help you with the drive home as you still need to replace the 12v battery.

 

[woof]

We tried the death spot, still not working.

By this do you mean you held the key in the spot below the drivers door, then pressed the handle twice? (I think that's the procedure...don't have an X anymore to test). If so, then it's probably not the fob, but the 12V battery.

 

[Puddles]

It's amazing how little people know about cars other than theirs, yet still post as if they do.

OP's car is an X, which has no such thing.

D'oh! Damn it, and it's amazing how often I cross post like this. Sorry.

 

[mxnym]

can't use Tesla app to open as no mobile service in the underground parking

Do you remember any of the WiFi networks your car has been connected to? Take an extra phone - create a hotspot with the same network name and password. Then wake up the car by pressing the door handle or charge port. See if it connects to WiFi and remote start via app.

Ummm... Either you missed some steps, or that wasn't gonna work. Congrats on the Helpful and Informative votes, though...