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It took nearly a week after receivng it for the car to be 'transferred' to the account I created. If you scroll down the bottom, past the powerwall bit, you should see some new bits about referral. I suspect that when leasing, the car is not transferred in terms of ownership, but our accounts are added as secondaries.
I get the referral option, and did before I got the car, but no record of the referral I had so I do not think that necessarily means the account has been transferred into my account.
Yeah transferring ownership of the car involves V5c etc. Obviously, as leasers, we do not own the vehicle which prompts me to believe Tesla just set our accounts as secondaries on the car owner's account.
When I contacted Lex about this, they just told me this was correct and is the way it is because it's leased through them. I also emailed Tesla about it but never got a reply. Hasn't caused any problems for me though so far although, I never did receive my referral 1000 miles.
I wonder if you will be able to use a Supercharger, because you need to have a Tesla account with a credit card assigned.When I contacted Lex about this, they just told me this was correct and is the way it is because it's leased through them. I also emailed Tesla about it but never got a reply. Hasn't caused any problems for me though so far although, I never did receive my referral 1000 miles.
I wonder if you will be able to use a Supercharger, because you need to have a Tesla account with a credit card assigned.
It is more subtle than that, I used a supercharger last Saturday as an experiment without a problem, but that is because I added a credit card to my account (with no car showing) and it charged fine...but also charged my credit card fine as well.
Like others have said earlier I think there is a concept of a "secondary" owner that allows this to happen, but it is unclear if this secondary can receive referrals or not, or come to that if the secondary even exists at the point of order to be referred to.
I have since removed my credit card from the account until the referral is sorted.
LeasePlan here and car does not show up in account. And I’ve gone around in circles trying to get the 1,000 supercharger miles.
The person who referred me got theirs. Tesla tell me I’ve also been credited (have not). Tesla keep pointing me at LeasePlan. LeasePlan point me at Tesla. For the sake of ~£100 I’ve all but given up
Keep me postedI have a broker between me and Lex who are trying to sort out the same thing, at the moment they have not succeeded.
Yesterday Tesla told them that they had sorted it and I just needed to reset my password on the account, as suspected (by the broker and me) it made no difference. Lets see. Tomorrow I am going to try using a supercharger now I have removed my credit card from my account and see what happens.
I suspect it will work, but not clear if that will be my referral miles or if I just get a bill from the lease company when I hand the car back in 4 years...
no mateI'm in the same situation but have a different question.
For any of you leasing and not seeing the car in your account do you have the 'Upgrades' option in the mobile app?