Main Screen keeps rebooting by itself?

[Steveb48]

Same problem. Every 4 minutes. I was listening to FM radio and my iPhone was connected via BT. I'v been using 8.0 for a few days without trouble. I thought it might be that I washed the car last night and got water somewhere it shouldn't be but now that I see this thread that's not the cause. I'm on hold with Tesla now.
Steve

 

[Cliff Maier]

Happened to me 13 times during my half hour commute this morning. Called the national service number and am waiting for a callback. Tried without navigation, without media, and with just calendar up. Still reset every 2-7 minutes.

Called Palo Alto service center and they said they are aware of it and "engineering is working on it." They told me the guidance from the engineers is to reboot BOTH screens, and as soon as the Tesla logo comes up on either reboot it a second time.

I followed this procedure but have not tested to see if that resolves anything.

 

[Acrono]

+1. I timed it a few times and it was around every three minutes - ranging from 2:50 to 3:20 or so. On hold with Tesla for 40 mins so far, so probably pretty widespread. Could not reach local service center either.

On the bright site, at least this is a verification that the controller/CPU for vehicle driving functions are completely separate.

 

[Jason]

Nope, that's pure coincidence. The only plausible "common thread" at this point appears to be having the navigator app up.
Has anyone experienced rebooting who did not have the navigator active?

Yes
Not active but still reboots every 2-5 minutes
On slacker if that matters...

 

[RogerHScott]

[Palo Alto service center] told me the guidance from the engineers is to reboot BOTH screens, and as soon as the Tesla logo comes up on either reboot it a second time.

What, no chickens need to be sacrificed? No sacred herbs burned?

 

[DMP9000]

This started happening on my 2014 S85 this morning (not on my 2016 70D yet, thankfully). I called and they said they are working on this now.

 

[Chris TX]

Reboot of Doom for me today. Ive had 8.0 for a while and this is the first time this has happened, since the update.

 

[Cliff Maier]

Seeing someone on twitter was told it has something to do with the connection to Google.

 

[musictechnerd]

Same here... 8 reboots while driving for about 20 minutes this morning. Currently on hold for tech support but it's been almost an hour... about to give up and hope they'll fix it for everyone.

 

[Key-Master]

Rebooting happened to me this morning also. I paused streaming radio and it was still reboooting. I did a couple scroll wheel reboots more rebooting. I didn't count how many times it did it.

I turned off Bluetooth and went to the FM radio and it stopped rebooting after about 30 minutes of my hour+ commute.

It's never rebooted before and I've been on v8.0 2.36.108 since a week after it came out.

 

[mastermason11]

mine too... rebooting every 10 mins or so. I took out the maps from the view and replaced with with a browser and the reboots stopped.

 

[Surfcup]

Starting having this issue this morning. Its been restarting by itself every 2-3 minutes.. Its driving me nuts.

 

[map724]

So the question is What the heck did they do last night that caused this to happen? Or who inserted a time bomb into the code to make this happen on 10/11?

 

[MSM]

Mine reboots every 3 minutes if the nav app is displayed. Seems better without the nav app. Spent 45 minutes on hold listening to that lovely music before I gave up.

 

[NikolaiSa]

As long as you don't have the map showing it won't reboot. Seems to be a problem with google maps.

 

[Acrono]

So the question is What the heck did they do last night that caused this to happen? Or who inserted a time bomb into the code to make this happen on 10/11?

The firmware revision number didn't increment, so must be something on their backend infrastructure that interfaces with the vehicles that caused it.

 

[Acrono]

Nope, that's pure coincidence. The only plausible "common thread" at this point appears to be having the navigator app up.
Has anyone experienced rebooting who did not have the navigator active?

I didn't have the navigation up during some of my reboots.

 

[RogerHScott]

I didn't have the navigation up during some of my reboots.

Yeah, that's been disproven, too. So now the only common threads are: you own a Tesla, it is running 8.0, it is on.

 

[Cliff Maier]

As long as you don't have the map showing it won't reboot. Seems to be a problem with google maps.

Rebooted for me multiple times this morning without maps showing. Rebooted even with nothing but the calendar displayed.

 

[sefklon]

Adding my name to the list of people who are seeing this. 2017 Model S 70D, never seen before. Got 8.0 update over a week ago and everything's been fine since then. This morning main screen rebooted ~6 times on the way to work.

I was using navigation, showing map and music player. I have a paired iPhone.

I tried rebooting both main screen and HUD screen, saw reboot after that.