TMC is an independent, primarily volunteer organization that relies on ad revenue to cover its operating costs. Please consider whitelisting TMC on your ad blocker or making a Paypal contribution here: paypal.me/SupportTMC

Main Screen keeps rebooting by itself?

Discussion in 'Model S' started by Racerx22b, Sep 28, 2016.

  1. Racerx22b

    Racerx22b Member

    Joined:
    Nov 17, 2014
    Messages:
    217
    Location:
    West Palm Beach, FL
    I've upgraded to 8.0 and it's been working fine but today my center screen (Nav, Media Player, etc..) has rebooted 3x now with no input from me. Does the reboot just as if I was holding down the scroll wheels.

    Anyone seen this or have any ideas on how to remedy?

    Should I take it in for service?

    Currently on hold with tech support waiting for them to pickup but figure I would check in here to see if anyone else had the same issue.
     
    • Informative x 1
  2. Jhall118

    Jhall118 Member

    Joined:
    Sep 10, 2012
    Messages:
    346
    Location:
    Seattle, WA
    Same thing happened to me.
     
  3. Racerx22b

    Racerx22b Member

    Joined:
    Nov 17, 2014
    Messages:
    217
    Location:
    West Palm Beach, FL
    I see there is another post about this that doesn't have the best title. Glad to hear my car wasn't having an isolated issue.
     
  4. Cyclone

    Cyclone Active Member

    Joined:
    Jan 12, 2015
    Messages:
    4,398
    Location:
    Charlotte, NC
    It's happening across many in the fleet. Likely a bad update to the charger list or something along those lines. They will get it sorted out soon.
     
  5. Cyclone

    Cyclone Active Member

    Joined:
    Jan 12, 2015
    Messages:
    4,398
    Location:
    Charlotte, NC
    I wouldn't waste my time calling. It will get fixed. Hard to do while driving with reboots, but just ignore it and carry on.
     
  6. zwily

    zwily Member

    Joined:
    Apr 29, 2016
    Messages:
    20
    Location:
    Utah
    Happened to me 8 times today, just got the 8.0 update yesterday.
     
  7. gzerninplatz

    gzerninplatz Member

    Joined:
    Aug 24, 2014
    Messages:
    201
    Location:
    Troutdale, OR
    Me too....just posting so I get updates!
     
  8. RogerHScott

    RogerHScott Active Member

    Joined:
    Mar 2, 2016
    Messages:
    1,356
    Location:
    Lafayette, IN
    3x in one hour for me. So far... :(
     
  9. herbvdh

    herbvdh Member

    Joined:
    Jan 31, 2010
    Messages:
    200
    2013 Model S 85 I got the update early evening Monday. Now today Wednesday I have noticed the GPS auto zoom in and out. Without me touching anything ???
     
  10. lolachampcar

    lolachampcar Active Member

    Joined:
    Nov 26, 2012
    Messages:
    4,454
    Location:
    WPB Florida
    V8
    Three times in a 45 minute drive today.
    AP not affected.... Only radio, AC and other center console related items.
     
  11. CliffG

    CliffG Member

    Joined:
    Feb 10, 2014
    Messages:
    249
    Location:
    New Jersey
    ditto and ditto.

    9x reboots in 1/2 hr on the drive home this evening.

    At least only the screen, radio (Slacker), phone, and similar seemed to be affected. Not the IC.
     
    • Like x 1
  12. minderbinder

    minderbinder Member

    Joined:
    Oct 19, 2015
    Messages:
    27
    Location:
    Concord, MA
    Started happening to me on the drive home today (9/28) - spontaneous center-screen reboot once every 5 minutes or so. I though it was strange because everything had been fine for 2 days after the 8.0 update. I believe 'Cyclone' is right - must be some on-line database or something.

    I was worried when I came in here earlier today & didn't see any reports. I knew the forum would come through!
     
    • Like x 1
  13. jevan43

    jevan43 Member

    Joined:
    Jan 2, 2016
    Messages:
    54
    Location:
    Orange County, CA USA
    I've had over 20 now today. p85+. Unable to reach anyone locally or corp @ Tesla.
     
  14. tonyquan

    tonyquan Member

    Joined:
    Aug 12, 2016
    Messages:
    16
    Location:
    California
    Dynamically hanging zoom levels on the GPS are one of the new features in the 8.0 software. It zooms in in areas where there are more residential streets, and out when you're on a freeway (and presumably going faster)
     
    • Informative x 1
  15. minderbinder

    minderbinder Member

    Joined:
    Oct 19, 2015
    Messages:
    27
    Location:
    Concord, MA
    See the 'Center Screen Freezes' thread - someone said that Tesla's aware and working on a solution.
     
  16. Mango

    Mango Member

    Joined:
    Mar 17, 2016
    Messages:
    36
    Location:
    Chicago, IL
    I posted the reboot issue about 15min ago, seems this is 8.0 update issue and Tesla has been informed.
     
  17. PearlModelS

    PearlModelS Member

    Joined:
    Feb 20, 2013
    Messages:
    47
    Location:
    LI
    Just got a call back from corporate. She stated bug in the system but sorted out.

    Should be fixed. I just got home & it was stable the last 30 minutes or so.
     
  18. habanero69

    habanero69 I Dont Need Cialis. I Drive an EV.

    Joined:
    Jul 29, 2016
    Messages:
    255
    Location:
    FLorida
    I got 8.0 while car was in for service. They happened to replace MCU because of issue with voice recognition. Picked car up last night and drove home. No issues. Drove car to work, to lunch and home today. Then driving at about 5PM EST started to get reboot loop about every 2-3 minutes; screen blank, air and radio off, still able to drive. Called service and they said to scroll reboot and see. Nope, stays in loop. Said bring car to service at 9:30AM. Parked for dinner. Came out and drove home. No reboots. Am I having same issue? Really, something corp does can make our cars reboot in a loop? Seems a bit unsafe. Thoughts?
     
  19. AmpedRealtor

    AmpedRealtor Active Member

    Joined:
    Jun 30, 2013
    Messages:
    4,711
    Location:
    Buckeye, AZ
    Count me in, my touchscreen rebooted once during a 30 mile drive home. Unfortunately, after it restarted the navigation did not receive any map tile updates over the next 20 miles even though I had 3-4 bars of LTE signal and was streaming music.
     
  20. SANZC02

    SANZC02 New Member

    Joined:
    Sep 28, 2016
    Messages:
    1
    Location:
    Orange County, CA
    Thanks to all for reporting this in the thread. Updated to 8.0 on Friday, had no issues until this afternoon where it rebooted 5 times in a 20 minute period. Dash screen not impacted, AP not impacted, drivability not impacted. Only the functions associated with the center screen (Media, AC, Nav, etc) Reboot was taking 20 to 40 seconds and the media was defaulting to AM radio when it came back up.
     

Share This Page