Ostrichsak
Well-Known Member
I just got this email a little bit ago:
"Hello Ostrichsak,
This is the Virtual Diagnostic team at Tesla reaching out regarding your firmware update concern listed on your Tuesday, May 14th, appointment.
Our technicians want to inform you that this issue is a known firmware bug that is currently under investigation by Tesla engineers and this will be fixed with a future firmware package, we currently do not have an ETA for the firmware package release but it is under development.
We apologize for the inconvenience, but please know that we here at Tesla are working to resolve this condition quickly and the rectifying Firmware package is in development.
At this time there is no repair that can be performed at the service center to resolve your software issue and your rectifying firmware will be sent to your vehicle over the air when it is available. If you have no further questions or concerns you may cancel your appointment for Tuesday, May 14th.
Thank you"
"Hello Ostrichsak,
This is the Virtual Diagnostic team at Tesla reaching out regarding your firmware update concern listed on your Tuesday, May 14th, appointment.
Our technicians want to inform you that this issue is a known firmware bug that is currently under investigation by Tesla engineers and this will be fixed with a future firmware package, we currently do not have an ETA for the firmware package release but it is under development.
We apologize for the inconvenience, but please know that we here at Tesla are working to resolve this condition quickly and the rectifying Firmware package is in development.
At this time there is no repair that can be performed at the service center to resolve your software issue and your rectifying firmware will be sent to your vehicle over the air when it is available. If you have no further questions or concerns you may cancel your appointment for Tuesday, May 14th.
Thank you"