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Wiki Mega-consolidated delivery quality issues thread and checklist

lbowroom

Plaid, white with black, CF, 19’s. Delivered 8/27
Sep 12, 2018
1,322
3,040
Orange County
Just noticed this gem today. It’s in the inside of the windshield, can only see from the outside from above.
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Blue Stuff

Member
Dec 30, 2020
188
464
Pittsburgh, PA
So when my iPhone arrives I get to peel the screen protector off myself. Is it still being on the screen when delivered really a detailing error?
An iPhone arrives powered down in a sealed box that you opened first. Car was awake and they expected me to drive immediately. The front protector had been removed but the rear was still on. Since they removed the white front end protection and most of the rest why did they leave a few bits and pieces?
 
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jebinc

MSM Model S PLAID, cream/FSD; MYP, white on white
Jun 19, 2019
6,531
8,062
Seattle area
An iPhone arrives powered down in a sealed box that you opened first. Car was awake and they expected me to drive immediately. The front protector had been removed but the rear was still on. Since they removed the white front end protection and most of the rest why did they leave a few bits and pieces?
To allow you to enjoy that new car feel?!
 
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Ramphex

Active Member (Beta)
Jun 9, 2021
1,008
3,230
Tampa Bay Area
A lot of those issues with trim alignment and stuff I can get past and don't really care about, but here's my issues that do bother me.

1) Weird scratches/lines in multiple areas of the glass roof
2) Overspray / No clear coat in one spot on the passenger side view mirror
3) Dented driver side A pillar speaker grille
4) Driver door handle stuck and won't hide

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I did also have to clean off a bunch of glue residue, wasn't really upset about that though.
 
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jebinc

MSM Model S PLAID, cream/FSD; MYP, white on white
Jun 19, 2019
6,531
8,062
Seattle area
A lot of those issues with trim alignment and stuff I can get past and don't really care about, but here's my issues that do bother me.

1) Weird scratches/lines in multiple areas of the glass roof
2) Overspray / No clear coat in one spot on the passenger side view mirror
3) Dented driver side A pillar speaker grille
4) Driver door handle stuck and won't hide

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I did also have to clean off a bunch of glue residue, wasn't really upset about that though.
I have deep roof glass scratches as well. Not going to have them replace it, however. Not worth the risk.
 
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lbowroom

Plaid, white with black, CF, 19’s. Delivered 8/27
Sep 12, 2018
1,322
3,040
Orange County
I have deep roof glass scratches as well. Not going to have them replace it, however. Not worth the risk.
I’ve seen plenty of roof and windshield replacements on Teslas. Haven’t seen a botched one yet. If it arrived scratches, they owe you a new one. Curious if the scratches are inside or outside. My scratches on the windshield are on the inside.
 
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jebinc

MSM Model S PLAID, cream/FSD; MYP, white on white
Jun 19, 2019
6,531
8,062
Seattle area
I’ve seen plenty of roof and windshield replacements on Teslas. Haven’t seen a botched one yet. If it arrived scratches, they owe you a new one. Curious if the scratches are inside or outside. My scratches on the windshield are on the inside.
Outside
 
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CorporateB

Member
May 17, 2021
54
100
UT
Took delivery and there are a bunch of wrinkles in the back seat. I don't care that's how the rear seat on my Model 3 looked after a couple years of very, very light use anyway. Has anyone had that? Wondering if it's worth asking them about. Everything else is great minus a few of the gaskets/rubber around the car being poorly positioned.
 
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Melteye

Member
Jul 28, 2021
32
87
Dallas
Took delivery and there are a bunch of wrinkles in the back seat. I don't care that's how the rear seat on my Model 3 looked after a couple years of very, very light use anyway. Has anyone had that? Wondering if it's worth asking them about. Everything else is great minus a few of the gaskets/rubber around the car being poorly positioned.
I had the same at delivery across the rear bench and some puckering and indents in front seats. I opened a service ticket for it, I'll be looking for them to replace it. I don't find it acceptable.
 

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CorporateB

Member
May 17, 2021
54
100
UT
I had the same at delivery across the rear bench and some puckering and indents in front seats. I opened a service ticket for it, I'll be looking for them to replace it. I don't find it acceptable.
Yeah that looks very similar, I wonder how they messed that up. Let me know what you end up hearing! I submitted a service request with a few notes to document issues, but it's not for a month and last time they didn't read my notes until 4 days before. So I probably won't have any more to add until then.
 
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